Network Administrator at PINE STREET INN INC

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

84000.0

Posted On

03 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Administration, PC Hardware, Server Training, Microsoft Certified MCSA, Helpdesk Experience, Network Performance Evaluation, Documentation Management, Backup Management, Firewall Management, Cloud-Based Platforms, Intune MDM, Server 2016, Server 2019, Analytical Thinking, Problem Solving, Project Management

Industry

Non-profit Organizations

Description

Description SCHEDULE: 40 hours, Monday - Friday, 8:30 a.m. – 5:00 p.m. Pays $77K - $84K annually DOE (Salary ranges provided are based on relevant experience and skill set) The Network Administrator is an essential position in the event of weather or other emergency and will work a hybrid schedule in accordance with Pine Street Inn’s Remote Working Policy and subject to change based on organizational needs. SUMMARY OF THE POSITION: This position is responsible for configuring, administering, monitoring, and supporting Pine Street Inn’s (PSI) data and telecommunications networks, and associated services and applications. This encompasses deployment and operation of hardware and software, documentation, and operational support for 444 Harrison campus, satellite locations, and the network with wired, fiber, WiFi, cellular etc. The scope of responsibility for this position not only covers these aspects as individual systems, but also their interoperation in the PSI-wide heterogeneous computing environment. This position also provides support to other functional areas covered by the ITS, as required. Requirements EDUCATION/TRAINING: REQUIRED: High School Diploma, GED, or Equivalent Certification. PC hardware, network, and/or server training. PREFERRED: Microsoft certified MCSA, or Bachelor Degree in Computer Engineering. KNOWLEDGE/EXPERIENCE: REQUIRED: Five plus years of helpdesk/network experience in the service industry. Strong computer skills with excellent working knowledge of PC’s and servers. Maintain existing switch infrastructure, firmware upgrades, fiber optic connectivity within the campus and across the enterprise. Participate on new design for the network and work closely with rest of the ITS group. Evaluate network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment. Keep up-to-date documentation of all servers, switches, and wireless devices. Work close with the Senior Network Administrator to maintain documentation using the change management system in place. Manage the WSUS server Windows updates. Manage backups, learn the system, and become primary source of the backups. Procurement of the hardware, software, and submitting invoices to finance. Manage plans for mobile devices and cross-train Helpdesk for supporting these devices. Upgrades network by conferring with vendors; testing, evaluating, and installing enhancements. Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations and working in already established carrier Microsoft tests. Assist Helpdesk at times when complicated network problems arise. PREFERRED: · Experience with Microsoft cloud-based platforms such as Office 365 and Azure. · Experienced in SharePoint and overall knowledge of databases. · Experienced in firewall management and overall security. · Experience supporting remote devices using Intune MDM in Office 365. · Experience with Server 2016 and 2019. COMPETENCIES REQUIRED: Analytical Thinking: Participates in projects where the individual shows a great interest and curiosity about the technology for long-term success. Identifies problems and mitigates by using the latest technology. Thinking and planning ahead when it comes to designing new solutions. Attention to Details: Demonstrates concern for thoroughness and accuracy. Identifies multiple sources/approaches of information to ensure that details are addressed. Reviews work documentation for accuracy and thoroughness. Follows up to ensure tasks are completed and commitments are met by others. Verifies that work has been done according to procedures and standards. Stays on top of network documentation by updating any changes. Uses change management system created in Office 365 to record any changes to the network. Project Management: Team player on the various tasks of the assigned projects. Complete assignments by Senior Administrator and mentor other IT members. Takes personal responsibility, with guidance, for small, straightforward projects, involving coordination with others. Understands the importance of reporting quality information on the project. Problem Solving: Identifies alternate solutions, considering applicable precedents. Identifies optimal solutions based on weighing the advantages and disadvantages of alternative approaches. After implementation, evaluates the effectiveness and efficiency of solutions.

Responsibilities

The Network Administrator is responsible for configuring, administering, monitoring, and supporting Pine Street Inn’s data and telecommunications networks. This includes deployment and operation of hardware and software, documentation, and operational support across various locations.