Network Administrator at Vancouver Art Gallery

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Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

43.63

Posted On

05 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Administration, Network Security, Problem Solving, Customer Service, Documentation, Disaster Recovery, Cloud Infrastructure, IT Threat Analysis, Configuration Management, Access Control, Automation, Communication, Team Coordination, Analytical Skills, Hardware Installation, Software Configuration

Industry

Museums;Historical Sites;and Zoos

Description

We’re looking for a full-time IT Network Administrator to join our team of dedicated IT professionals at the Vancouver Art Gallery. Reporting to the IT Director, the Network Administrator supports the IT team with the coordination, execution, support and administrative duties associated with the information security and network infrastructure of the Gallery. They will analyze, problem solve and communicate with all departments and positions within the Gallery, as well as external vendors, contractors and service providers. The Network Administrator must be adept at handling incidents, coordinating, and ensuring database stability and network security, and be able to make independent decisions based upon a good understanding of the hardware and software used within the Gallery. WHAT YOU WILL DO Network Administration & Architecture Inspect, maintain and enhance the cloud and on-premises routers, switches, firewalls, servers, and file stores of the Gallery by: * Upgrading, maintaining and replacing datastores, servers and network infrastructure in both a proactive and responsive manner as necessary * Investigating and proposing products and solutions to potential and persistent IT threats, disruptions and outages * Developing and modifying the network to promote interactivity, functionality and stability of applications used by the Gallery * Assist with disaster recovery planning and ensure that network data and configurations are backed up regularly Network Security Implement and manage network security measures, including firewalls, VPN’s, Intrusion Detection Systems and security patches. * Respond to security breaches, analyze vulnerabilities and take corrective actions to safeguard company data * Keeping abreast of changes in the standards, best practices, technologies, and methodologies within the information security sector * Assess and control the risks associated with modifications to security applications and appliances for both planned changes and unexpected incidents * Granting/removing access, licensing and supporting applications to Gallery staff as necessary Planning & Deployment * Develop and investigate automation options for the maintenance and documentation of hardware and software assets within the network * Document network diagrams, configurations and credentials in a highly secure manner * Propose changes to network and cloud resources with a focus on reliable, easy to manage and cost-effective solutions General * Communicate and coordinate with team members to ensure a seamless experience for employees and guests at the Gallery * Model respectful and inclusive workplace behaviour through a commitment to equity, diversity and inclusion, including Indigenous ways of being, ensuring these principles are embedded in all the work we do WHAT YOU BRING TO THE ROLE You hold a degree from an accredited program with a degree in information technology or computer science. You have at least five (5) years of progressive experience in building and supporting complex networks, exceptional analytical, conceptual and problem-solving ability, and strong knowledge of IT and Network infrastructure design. * Demonstrated ability to investigate and document software and hardware problems, to prioritize resolution requirements and to correct problems within a defined scope * Strong customer service approach to help solve issues for users in an efficient manner * Ability to make decisions in accordance with applicable policies, practices, rules and regulations and to perform assigned duties under general supervision * Ability to maintain, install, test and configure computer hardware and specified software * Ability to establish and maintain effective working relationships with internal and external contacts COMPENSATION AND WORK ENVIRONMENT Salary Range: Pay Grade 26, $37.25 - $43.63 per hour Schedule: Monday to Friday, Nine-Day Fortnight, 8:30am to 5:15pm This is a unionized position. This assignment falls under the jurisdiction of CUPE Local 15-VMECW. This is an in-office position at the Gallery’s downtown Vancouver location. Applicants must be available to work on site.   TO APPLY Please submit your application through our Careers Portal by November 18th at 11:59pm WHAT WE PROVIDE FOR YOU The Art Gallery wants you to be your best. We provide full-time and regular part-time employees with extended medical and dental coverage, life and LTD coverage, the opportunity to participate in a pension program and generous vacation entitlements. Our Values The Vancouver Art Gallery commits to five core values that guide all that we do: * We are respectful of the unceded Indigenous territory upon which we are situated * We are committed to creating an inclusive and respectful environment * We believe that curiosity is a pathway to innovation * We establish clear goals and expectations to cultivate a culture of accountability * We foster successful collaboration through thoughtful communication and active listening The Vancouver Art Gallery is situated on the unceded territories of the xʷməθkʷəyəm (Musqueam), Sḵwxwú7mesh (Squamish) and səlilwətaɬ (Tsleil- Waututh) Nations. We offer a welcoming, team-based office culture, and we are committed to providing equitable access to everyone.  We actively support accessibility, anti-racism, LGBTQ2S+ inclusion, and encourage diversity in our staff, volunteers, visitors and programming. We cultivate a safer space where all voices are heard, valued and represented. The Association stands against hatred, discrimination, racism, homophobia and transphobia.  More About the Vancouver Art Gallery Founded in 1931, the Vancouver Art Gallery is recognized as one of North America’s most innovative visual arts institutions. The Gallery’s celebrated exhibitions, extensive public programs and emphasis on advancing scholarship all focus on historical and contemporary art from British Columbia and around the world. Special attention is given to the accomplishments of Indigenous artists, as well as to those of the Asia Pacific region through the Centre for Global Asias (formerly the Institute of Asian Art) founded in 2014. The Gallery’s exhibitions also explore the impact of images in the larger sphere of visual culture, design and architecture.

Responsibilities

The Network Administrator will support the IT team with the coordination, execution, support, and administrative duties associated with the information security and network infrastructure of the Gallery. They will analyze, problem solve, and communicate with all departments and positions within the Gallery, as well as external vendors, contractors, and service providers.