Network Analyst
Location: Birmingham based with travel to Compass offices and client sites
Salary: Competitive + On-call allowance + Benefits
Contract Type: Full-time, Permanent
JOIN COMPASS GROUP UK&I – A GLOBAL LEADER DRIVING INNOVATION IN FOOD AND SUPPORT SERVICES – AS A NETWORK ANALYST. IN THIS CRITICAL ROLE, YOU’LL BE PART OF A HIGH-PERFORMING IT TEAM RESPONSIBLE FOR MAINTAINING AND EVOLVING OUR ENTERPRISE NETWORK INFRASTRUCTURE, ENSURING OUR BUSINESS STAYS CONNECTED, SECURE, AND FUTURE-READY.What You’ll Do
As a Network Analyst, you’ll play a key role in designing, implementing, and supporting LAN, WAN, WLAN, and cloud-connected infrastructure. You’ll also act as a subject matter expert in critical technologies and be the technical voice in client bid and design discussions. This is a hands-on role requiring a mix of proactive support, project work, and third-line troubleshooting.

ESSENTIAL EXPERIENCE:

• LAN/WAN architecture & troubleshooting
• Cisco Meraki SD-WAN, Wireless
• Fortinet firewall configuration
• Core routing protocols (TCP/IP, DHCP, DNS)
• Network switch and VLAN management
• Microsoft Windows Server and Client OS
• VPNs, SSL, and security certificate management
• Experience writing technical documentation and simplifying complex concepts

DESIRABLE EXPERIENCE:

• Public cloud networking (Azure, AWS)
• DevOps/SysOps frameworks
• Trend Micro security, SCCM, SQL Server
• Linux (SUSE, Red Hat), Zscaler
• ITIL awareness or certification
  Who You Are

We’re looking for a motivated and service-focused individual who thrives in a fast-paced environment and is passionate about technology:

• A strong communicator and team player
• Analytical and solutions-driven
• Customer-first mindset
• Confident working independently and collaboratively
• Detail-oriented with a passion for delivering results
• Proactive about automation, innovation, and continuous improvement

What You’ll Get in Return

• Competitive salary and benefits
• Additional on-call allowance
• Access to cutting-edge technologies and large-scale projects
• Opportunities for professional development and certification
• A collaborative and inclusive team culture
• Flexible working arrangements

• Deliver high-level and detailed network design documentation
• Support and enhance our enterprise LAN, WAN, WLAN, and MPLS infrastructure
• Configure and manage Cisco Meraki, Fortinet firewalls, Avaya switches, Aerohive wireless, and more
• Monitor network health and performance using tools such as SolarWinds and Nagios
• Collaborate with internal teams and third-party vendors to resolve complex issues
• Ensure adherence to ITIL processes (Incident, Problem, Change, etc.)
• Maintain security compliance and configuration documentation
• Participate in on-call rota for high-priority escalations (additional allowance provided)
  What We’re Looking For