REQUIREMENTS

• Experience with multi-vendor hosted environments
• Strong understanding of IP and TCP/IP protocols
• Strong understanding of networking fundamentals and OSI model
• Excellent verbal and written communication skills
• Excellent teamwork and customer service skills
• Good knowledge of hosting marketplace
• Solid understanding and production experience with virtualization technologies (VMware, Citrix, Nutanix etc)
• Nice have Cisco CCNA, MS MCSA/MCSE, Red Hat RHCT or other, Network+ or other network and OS related certifications or experience
• Nice to have knowledge of SQL, Exchange

QUALIFICATIONS

• Minimum 1 year network experience in a data center and managed IT services environment
• College, University Degree, or an equivalent combination of education and experience
• Strong analytical and interpersonal skills
• Ability to work in a fast-paced, ever-changing environment

OTHER SKILLS/ABILITIES

• Knowledge of Canada processes and systems an advantage
• Capable of building an informal knowledge network to assist in their knowledge and development within Canada
• Ability to work shifts in a 24/7/365 environment
• Fluent in French
  Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
  Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
  Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
  Dexian will on request provide accommodation for disabilities to support your participation in all aspects of Recruitment, Assessment and selection process
  Job Type: Fixed term contract
  Contract length: 12 months
  Pay: $37.00-$39.00 per hour
  Expected hours: 40 per week

Ability to commute/relocate:

• Brampton, ON: reliably commute or plan to relocate before starting work (required)

Language:

• French (preferred)

• Monitor managed infrastructure and investigate related alerts
• Promote and enforce best practices on solutions delivery to produce maximum uptime
• Provide consultative and professional services to our customers
• Work with vendors for product information and technical support
• Engage other departments for solutions design and delivery
• Provide timely response to all incidents, outages and requests to customers and service providers
• Record all work and incident details using ticketing system