The Network Analyst is responsible for the development, maintenance and technical support of the WCB’s network, computer and telecommunication technologies. The Network Analyst performs technical tasks associated with the introduction of new systems and the re-engineering of existing systems. The Network Analyst ensures the availability, integrity, efficiency and currency of WCB’s computers, networks and associated products and also provides technical assistance to internal staff, the systems development area and project teams.

QUALIFICATIONS:

Two (2) year Diploma in Computers or four (4) year Bachelor’s Degree in Computer Science from a recognized post-secondary institution, preferably from a program that has been accredited by CIPS (Canadian Information Processing Society)
Minimum five (5) years practical experience in the design, implementation and support of a Microsoft Windows and Microsoft SQL Server environment within a local and wide area network
Experience in designing and developing automated test procedures and scripts using software aids
Experience in the integration and connectivity of LANS and WANS in a switched network environment including the use of VLANs
Working knowledge of client-server Windows, TCP/IP, application interface (ODBC), file server and network products
Familiarity with client-server operating systems and development languages, Windows utilities, and anti-virus packages
Detailed knowledge of current technologies and technology trends, including open systems standards
Understanding of a variety of technologies such as storage area networks, networking security including firewall, web application environments, content management systems, and virtual computing environments
Proficiency in the use of a personal computer and software in a Windows environment
Familiarity with video/multimedia technologies and wireless telecommunication technologies
Ability to accurately interpret and execute complex technical instructions
Ability to conduct research and capacity planning; ability to perceive and interpret user needs correctly
Strong analytical and problem solving skills along with the ability to work effectively under pressure
Ability to adapt to sudden changes in direction or priority
Ability to organize and manage several projects simultaneously
Effective written and oral communication skills
Ability to work independently and as part of a team
Ability to communicate proficiently in both official languages (English & French) is an asset, but is not required

ADDITIONAL INFORMATION:

Ability to communicate proficiently in both official languages (English & French) is an asset.
A satisfactory criminal record check and verification of education will be required for the successful candidate.
The WCB is committed to building a skilled, diverse workforce with equitable representation of Indigenous persons, visible minorities, persons with disabilities, women, 2SLGBTQ+ persons and members of other equity-seeking groups. Applicants are encouraged to indicate in their covering letter or resumé if they are a member of these groups.
The WCB recognizes that individuals may face barriers that hinder their full and equal participation in the workplace, and is committed to providing reasonable accommodation to all employees and candidates who are or may be disabled by one or more barriers in the workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.
The Workers Compensation Board promotes safety and health in Manitoba workplaces and aims to help prevent and reduce the occurrence of workplace injuries and disease. Working with its partners, the WCB promotes safe and healthy workplaces, facilitates recovery and return to work, provides compassionate and supportive compensation services for workers and employers, and ensures responsible financial stewardship.
WCBdoes encompasses what it means to work at the WCB. The WCB is proud to have employee benefits and programs that support financial and personal security, foster health and well-being, encourage involvement and support growth as an individual and member of the WCB community. The four categories of WCBdoes include: Security, Wellness, Engagement and Growth.
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Provides technical expertise and participates in developing the physical computing architecture for WCB.
Provides technical advice and problem resolution support for computer, telecommunications and network related situations.
Maintains the availability and performance of the network infrastructure, including server, storage and workstation services, mobile devices and computer peripheral equipment. Perform system administration activities necessary to support and maintain currency of the computing environment.
Performs comprehensive testing and implementation of new computer related products, including creating and maintaining separate test and production environments, documenting procedures and training computer services staff on the new products.
Assists in use-of-technology design including cost estimation, benefit analysis, recommendation of methods and alternatives and implementation in cooperation with all WCB staff.
Recommends and implements hardware and software solutions that are compatible with the current WCB technical environment.
Corrects and modifies the computer environment in order to resolve emergency problems, which includes analyzing and defining the scope of the problem, troubleshooting operational difficulties and applying computer system changes or purges.
Makes judgment calls when solving technical problems as to what resources (internal and external) need to be involved.
Participates on project teams in hardware, software or application studies and provides support to all other members of the Networks and Computer Operations group.
Installs new system products on a variety of hardware and operating system platforms. Ensures reliable, finely tuned and high-performing computing platforms; responsible for system backups, data storage, archiving and recovery to safeguard WCB’s data integrity.
Implements computer security services and mechanisms, such as encryption, digital signature, access control, data integrity, authentication, traffic padding, routing control and notarization.
Documents and enforces security requirements.
Liaises with external suppliers of information technology good and services.
Conducts research on and keeps abreast of, new trends in the information technology field.
Performs other related duties as assigned.