As a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of service. Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs with solutions in Digital Transformation, Advanced Engineering, Physical Sciences Research, Platform Lifecycle Support, and Technical Services. Since our establishment, we have demonstrated and perfected our ability to manage the customer’s needs, no matter how complex – offering exceptional service and the Precise solution.
We are currently seeking a Network and Computer Systems Administrator to support our Patuxent River, Maryland customer.
Functional Description: Will act as the NMCI point of contact responsible for handling day-to-day IT issues. This opportunity offers a diversified workload with endless opportunities to develop new and highly desired skills in the IT Support Environment. The selectee will assist the team with NMCI related actions within their program, including Ordering, Data Accuracy, Delivery Completeness Reporting, Customer Assistance, MAC (Move, Add, Change) Implementation, Seat Management, and Customer Satisfaction

• Place help desk calls for the PMA end user and following through to ensure end-user issue resolution.
• Resolve end-user IT hardware and software-related issues, including VTC equipment, printers, scanners, fax machines, stand-alone systems, creating and maintaining outstanding customer relations.
• Create and maintain employee and seat order data, including profiles for new employees, ordering new seats, transferring assets, and terminating seats as required.
• Follow procedures for ordering outside of NET / COS to support specific requirements.
• Maintain a working knowledge of proper NET / COS procedures through attendance at training sessions.
• Respond to data calls in accordance with specific directions, maintain local records (spreadsheets, databases, etc.) to effectively support customer requirements.
• Assist customers if they encounter obstacles in process for receiving their new equipment and receiving applicable documentation by forwarding issues for resolution.
• Provide SharePoint Administration and RDT&E System Administration support.
• Install, configure, and maintain an organization’s local area network (LAN), data communications network, operating systems, and physical and virtual servers.
• Perform System monitoring and verify the integrity and availability of hardware, network, and server resources and systems.
• Review System and application logs and verify completion of scheduled jobs, including system backups.
• Analyze network and server resource consumption and control user access.
• Install and upgrade software and maintain software licenses.
• Assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software
  Required Experience: Three (3) to Ten (10) years of experience performing duties described in the functional description
  Required Education: BA/BS degree
  Allowable Substitution: Associate’s Degree plus two (2) years additional work experience performing duties described in the functional description of the labor category may be substituted for a Bachelor’s Degree
  OR
  Four (4) years additional work experience performing duties described in the functional description of the labor category may be substituted for a Bachelor’s Degree
  Candidate must be cleared to a Top Secret clearance and able to maintain this clearance level. Due to the sensitivity of customer related requirements, U.S. Citizenship is required.
  Precise Systems values employee contributions, promotes diverse opportunities for professional growth, and prioritizes overall well-being. Our comprehensive professional services benefits package includes health insurance, life and accidental death and dismemberment coverage, disability insurance, retirement plans, holiday pay, employee-managed leave, and professional growth opportunities.
  We recognize exceptional performance and alignment with our core values through our STAR Award recognition program.
  Compensation at Precise Systems is determined by various factors, including education, experience, skills, competencies, and contract-specific requirements. The salary range for this position is $68,090.42 to 102,135.62 (annualized USD). This range represents the standard pay for this role and is just one component of Precise Systems’ total compensation package.
  Precise Systems is committed to fair and equitable pay practices in alignment with applicable pay transparency laws and equal employment opportunity standards.
  Precise Systems and its subsidiaries are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment and shared Vision and Values of Integrity, Respect, and Responsibility allow us to leverage differences, encourage innovation, and expand our success in the global marketplace. Precise Systems and its subsidiaries are Equal Opportunity /Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any legally protected status under federal, state, or local law.