NETWORK AND PROVIDER RELATIONS MANAGER

CommuniCare Advantage, a member of CommuniCare Health Services, is currently recruiting a Network and Provider Relations Manager to support our Medicare Advantage plan in the state of Indiana. Residents of Indiana preferred, but we will consider remote options for qualified candidates.

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree and a minimum 5 years of experience working in network management and/or provider relations.
• Must have a working knowledge of Medicare programs.
• Must possess solid knowledge and understanding of managed care industry; and local market conditions.
• Proficiency in MS Office Suite
• Must possess valid driver’s license.
• Must be willing to travel within the service area at least 50% of the time

KNOWLEDGE/SKILLS/ABILITIES

• Must have integrity and a strong ethical compass.
• Must be flexible, able to work independently, and able to achieve deadlines and deliverables with minimal supervision.
• Must have strong communication skills and ability to work effectively with people coming from diverse cultural and professional perspectives.

ABOUT US

A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, “to reach out with our hearts and touch the hearts of others.” Through this effort we create “Caring Communities” where staff, residents, clients and family members care for and about one another.

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PURPOSE/BELIEF STATEMENT

The Network and Provider Relations Manager is responsible for the execution of a strategic plan to recruit, service and support network providers in an assigned geographic area.

JOB DUTIES AND RESPONSIBILITIES

• Develop the provider network through contract negotiations, relationship development, and servicing all provider types.
• Develop and maintain positive provider relationships with provider community by regular on-site visits (may be virtual or in person as needed), communicating administrative and programmatic changes, and facilitating, education and the resolution of provider issues.
• Serve as a knowledge and resource expert regarding the most complex provider issues impacting provider satisfaction, research and resolve the most complex provider issues for prompt resolution.
• Provide assistance regarding education, contract questions and non-routine claim issues.