Network Control Support Officer at easyJet

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Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Airline Experience, Operational Environment, Calm Under Pressure, Communication Skills, Interpersonal Skills, PC Literate, Outlook, Excel, Flexible Approach, Knowledge of eRes, Knowledge of AIMS, Knowledge of TOPS, Understanding of EASA Regulations, Working Knowledge of Operations Manual

Industry

Airlines and Aviation

Description

Network Control Support Officer – Fixed Term Contract Intro We are easyJet – a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you’ve probably already flown with us and know there’s no more iconic (or Orange) travel brand in Europe. We fly more than 1,207 routes across 38 countries and employ over 19,000 colleagues. Our mission is to make low-cost travel easy and whatever your role here, you’ll help connect millions of people to what they love through Europe’s best airline network, great value fares and friendly service. What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four behaviours. One spirit. One easyJet. Read on if you > Have experience in airline or operational environments > Enjoy working in a fast-paced, 24/7 operation > Are comfortable working 12-hour day and night shifts > Like being at the heart of live operations and decision making The Team You’ll join the Network Control team within the wider Integrated Control Centre. The Network Control Support Officer – Crewing provides direct support to the Crewing team, working collaboratively with Operations and Customer Disruption colleagues to manage the airline operation around the clock. The team takes full operational control during periods of disruption, ensuring safe, compliant and well-informed decisions are made when it matters most. You’ll work closely with Flight Operations, Ground Operations, Cabin Services, Operations Planning, Safety and Security, and Maintenance Control. The Crewing function is responsible for crew welfare, ensuring adequate rest, and making sure every flight operates legally and contractually with the right crew mix and skills. The Role As a Network Control Support Officer – Crewing, you’ll play a key role in supporting live crewing activity during peak operational periods. Working 12-hour shifts across days and nights, you’ll help ensure flights are resourced correctly, crew rosters remain compliant, and operational queries are handled efficiently and professionally. This is a hands-on operational role, ideal for someone who thrives under pressure and enjoys being part of a team that keeps the operation moving. What we’re looking for > Calling out crew from standby to cover duties in a timely and effective manner > Monitoring crew rosters and identifying potential rule breaches, taking proactive action to resolve issues > Ensuring flights are staffed with the correct number and mix of crew in line with safety, compliance and operational requirements > Acting as a first point of contact for operational queries, responding clearly and professionally > Providing flexible, practical support to the Crewing team during shifts to maintain smooth operations Key skills and experience Essential > Previous experience in an airline or operational environment, including crew or network control > Ability to remain calm and effective under pressure > Strong communication and interpersonal skills > PC literate, with confidence using Outlook, Excel and internet-based systems > Flexible approach to working shifts, including days, nights and weekends Desirable > Knowledge of eRes, AIMS or TOPS > Understanding of EASA regulations and easyJet alleviations > Working knowledge of the easyJet Operations Manual Part A Your Health & Safety commitment > Working in line with easyJet policies, regulatory and industrial requirements > Reporting any actual or potential safety or compliance risks > Supporting investigations to improve safety, security and compliance > Always acting in a safe and responsible manner What you’ll get in return > Competitive base salary > Up to 20%25 bonus > 26 days’ holiday (pro rata) > BAYE, SAYE and Performance Share Schemes > 7%25 pension contribution > Life assurance > Flexible benefits package > Excellent staff travel benefits Practicalities This full-time role is based in Luton. You’ll work an average of fourteen 12-hour shifts per 28 days, covering day shifts (06:30–18:30) and night shifts (18:30–06:30). Reasonable Adjustments At easyJet, we are committed to creating an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome applications from all backgrounds. If you need any adjustments or support during the recruitment process, please contact ma.recruitment@easyjet.com and we’ll be happy to help. #LI-DL1 #LI-HYBRID

Responsibilities

The Network Control Support Officer – Crewing supports live crewing activity during peak operational periods, ensuring flights are resourced correctly and crew rosters remain compliant. This role involves monitoring crew rosters, calling out crew from standby, and acting as a first point of contact for operational queries.