Network Engagement Services Specialist at North Texas Food Bank

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Interpersonal Skills, Detail-Oriented, Problem Solving, Data Analytics, Project Management, Organization Skills, Relationship Building, Team Collaboration, Canva, Microsoft 365, Adobe Creative Suite, Customer Relationship Management, Initiative, Community Engagement

Industry

Non-profit Organizations

Description

Description PRIMARY PURPOSE: The Network Engagement Services Specialist leads projects that support the sustainability and growth of NTFB’s agency partners. This role helps design and deliver initiatives, tools, and learning experiences that build agency capacity, foster collaboration, and create a more equitable and connected network. The position also assists with programmatic opportunities through Network Engagement Services (NES) and strengthens relationships with agency partners. MINIMUM QUALIFICATIONS: Education/Certifications: Bachelor's degree or an equivalent combination of education, training and experience Special Knowledge/Skills/Abilities: Excellent verbal, written, and interpersonal communication skills Detail-oriented, problem solver who delivers high-quality results in a fast-paced environment Experience with data analytics, program/project management, and organization skills Demonstrated ability to build and maintain positive relationships with diverse internal and external stakeholders Able to work independently and/or collaboratively across multiple departments Proficient in Canva and Microsoft 365 Platforms Willingness to learn, manage multiple projects, meet deadlines, and take initiative Knowledge of Adobe Creative Suite and Customer Relationship Management software (Salesforce/Blackbaud) is a plus Experience: Two years of experience working with nonprofit or community-focused programs, agencies or services Relevant professional experience in program administration, customer service, education, or community engagement PRINCIPLE DUTIES AND RESPONSIBILITIES: Coordinate and manage the learning platform, Agency University, designing/creating content, managing user access, and tracking engagement Assist with planning, organizing, and coordinating virtual and in-person opportunities, events, and campaigns that promote NTFB’s partnerships, including managing and updating NTFB’s Partner Portal, Harvest Huddle, Professional Volunteers Program, Leadership Development Scholarship, Partner Volunteer Network, and other initiatives Collaborate with NES team on projects supporting NTFB’s feeding network, including planning and coordinating in-person workshops and virtual learning opportunities Build, maintain, and grow relationships internally with NTFB staff and externally with agency partners and vendors Gather partner feedback to help inform program growth and identify opportunities for improved engagement Support coordination of the annual Agency Partner Summit event in August Document and track data and outcomes related to the events, workshops and campaigns Assist with ordering collateral and other materials required for events and campaigns Research strategies to support NTFB's network growth, sustainability, and effectiveness Perform other tasks and duties as assigned MENTAL DEMANDS: The person in this position needs to adapt well in the face of workplace stressors, such as customer complaints, compliance offenses and competing priorities of reasonable or high significance to the successful function of the unit. Must be able to effectively interpret data and make decisions that will have a significant impact on the team and organization PHYSICAL DEMANDS: While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must occasionally lift and move up to 15 pounds. ENVIRONMENTAL FACTORS: Moderate noise (e.g., business office with an open floor plan with computers, phone, and printers, light traffic). Reliable transportation, a valid DL, and insurance are required for travel within our 12-county service area and between our offices in Dallas and Plano Occasional work outside traditional business hours, including evenings or weekends, may be required. The mental and physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This is not necessarily an exhaustive list of all skills, duties, responsibilities, efforts, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, NTFB reserves the right to revise the job or to require other or different tasks be performed as assigned. The North Texas Food Bank is an equal opportunity employer.

Responsibilities

The Network Engagement Services Specialist coordinates and manages the learning platform, designs content, and organizes events to promote partnerships. They also gather feedback from partners to inform program growth and support the annual Agency Partner Summit.