What's on your plate

Country Leadership

• Act as the primary local representative for Blue Wireless in Germany
• Build and maintain relationships with customers, field engineers and partners in-country
• Act as escalation point for German market issues, working closely with the Head of Operations in Amsterdam
• Represents the German business in broader EMEA service delivery planning

Service Delivery and Provisioning & Order Lifecycle Management

Take responsibility for successful completion of orders throughout the cycle:

• Order Planning: work with customers, field engineers and other parties to schedule installations in line with agreed service levels
• Order Preparation: work with internal teams to source, configure, pack, ship and deliver all service elements
• Order Completion: assist technical teams on the completion of orders, support on escalations, work to customer satisfaction

Procurement and Logistics

Work with global procurement management to ensure timely, cost-effective acquisition of goods and services. Manage suppliers and contracts, optimize costs, approve bills within Germany.

In-life technical support

Support the Global Support Center team with 2nd line local support during German office hours and ad hoc technical requests.

Partner Management

Manage assigned Field Engineers and Alliance Partners in Germany:

• Training & Enablement: provide partners with the training and resources to support Blue Wireless work
• Ongoing Management: ensure work is done to specification and deadlines are met

Finance and Accounting

Support the global finance manager with bills, payments and accounting matters as required.

Process Improvement

Document and improve local processes, and suggest automation.

Project Management

Work with customers, partners and internal teams on complex projects as required.

If you

• Are able to work independently and own a full market
• Are able to think and act strategically, with a Country Manager mindset
• Have a Bachelor's Degree
• Have strong organizational skills, and are accurate when processing and giving information
• Have excellent communication, time management and interpersonal skills
• Have excellent English and German communication skills, written and verbal. Other European languages ​​are an advantage
• Are proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Can show leadership and handle multiple tasks to deadline
• Have strong problem-solving skills
• Have a network in telco (advantage)

What's on your plate

Country Leadership

• Act as the primary local representative for Blue Wireless in Germany
• Build and maintain relationships with customers, field engineers and partners in-country
• Act as escalation point for German market issues, working closely with the Head of Operations in Amsterdam
• Represents the German business in broader EMEA service delivery planning

Service Delivery and Provisioning & Order Lifecycle Management

Take responsibility for successful completion of orders throughout the cycle:

• Order Planning: work with customers, field engineers and other parties to schedule installations in line with agreed service levels
• Order Preparation: work with internal teams to source, configure, pack, ship and deliver all service elements
• Order Completion: assist technical teams on the completion of orders, support on escalations, work to customer satisfaction

Procurement and Logistics

Work with global procurement management to ensure timely, cost-effective acquisition of goods and services. Manage suppliers and contracts, optimize costs, approve bills within Germany.

In-life technical support

Support the Global Support Center team with 2nd line local support during German office hours and ad hoc technical requests.

Partner Management

Manage assigned Field Engineers and Alliance Partners in Germany:

• Training & Enablement: provide partners with the training and resources to support Blue Wireless work
• Ongoing Management: ensure work is done to specification and deadlines are met

Finance and Accounting

Support the global finance manager with bills, payments and accounting matters as required.

Process Improvement

Document and improve local processes, and suggest automation.

Project Management

Work with customers, partners and internal teams on complex projects as required.

If you

• Are able to work independently and own a full market
• Are able to think and act strategically, with a Country Manager mindset
• Have a Bachelor's Degree
• Have strong organizational skills, and are accurate when processing and giving information
• Have excellent communication, time management and interpersonal skills
• Have excellent English and German communication skills, written and verbal. Other European languages ​​are an advantage
• Are proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Can show leadership and handle multiple tasks to deadline
• Have strong problem-solving skills
• Have a network in telco (advantage)