Network Engineer II at Jamf Australia

Eau Claire, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

181700.0

Posted On

05 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Infrastructure Support, Troubleshooting, Cisco LAN, WAN, SD-WAN, WLAN, VXLAN, Network Security, Compliance, Documentation, AWS Networking, ITIL, Project Management, Communication Skills, Problem Solving, Cisco TAC

Industry

Software Development

Description

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Network Engineer II works cross-functionally with business units and IT teams to support, enhance, and maintain global enterprise network infrastructure. This role provides advanced troubleshooting and serves as an escalation point for Level I Network Engineers and Global Service Desk staff. The engineer contributes to the design and implementation of network solutions, leads or participates in technical projects, and helps ensure service levels and operational reliability across corporate and data center environments. This role is offered as hybrid, with the expectation to work at Jamf's Eau Claire office location at least 3 days per week. We are only able to accept applications for those based near Eau Claire, WI area and available to work on-site. #LIHybrid What you can expect to do in this role: Participate in the design, development, and implementation of moderately complex network infrastructure projects Maintain and troubleshoot corporate and datacenter networks, including WAN, LAN, WLAN, VXLAN, and security-related technologies Act as an escalation point for various internal teams with troubleshooting network-related issues Work with Cisco TAC, ISPs, or other outside parties to resolve escalated issues Assist with network security and compliance controls Use ITIL processes and procedures for change, incident, and problem management of all networking services Participate in supporting after-hours incidents and planned maintenance windows outside of normal working hours Create documentation and other supporting materials for network topology, support, and administrative actions Attend formal training, conduct self-paced training through online courses or on-the-job training, attend conferences, and engage with peers to maintain a broad understanding of technologies and keep abreast of new technologies Up to 20% travel required to support offices and data centers, both domestically and internationally. What we are looking for: Minimum of 4 years professional experience in network infrastructure support and management (Required) Experience administering or supporting some or all of the following technologies is preferred: Cisco LAN, WAN, SD-WAN, WLAN, VXLAN environments Cisco product lines such as Catalyst, Nexus, FTD, ISE, Meraki AWS networking and security Ability to manage multiple projects simultaneously and adapt priorities quickly and effectively A high level of independence as demonstrated through clear problem-solving and communication skills, and the delivery of high-quality work Strong documentation skills Experience working in a compliance-driven or regulated environment EDUCATION & CERTIFICATIONS High School Diploma / GED (Required) 4 year / Bachelor’s Degree (Preferred) Cisco Certified Network Associate (CCNA) certification (Required) Valid US Driver’s License (Required) Valid US Passport (Required) How we help you reach your best potential: Named a 2025 Best Companies to Work For by U.S. News Named a 2025 Newsweek America’s Greatest Workplaces for Mental Well-being Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z Named one of Forbes Most Trusted Companies in 2024 Named a 2024 Best Companies to Work For by U.S. News Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work® Named a 2024 Best Technology Company to Work For by U.S. News Named a 2023 Best Workplaces for Women™ by Great Place to Work® and Fortune Magazine We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees! You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world. 22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes). Over 100,000 Jamf Nation users, the largest online IT community in the world. The below annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. Pay Transparency Range $85,100—$181,700 USD What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly. Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com

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Responsibilities

The Network Engineer II works cross-functionally with business units and IT teams to support, enhance, and maintain global enterprise network infrastructure. This role provides advanced troubleshooting and serves as an escalation point for Level I Network Engineers and Global Service Desk staff.