JOB REQUIREMENTS:

• Basic knowledge of telecommunications systems and data network systems including IP addressing and naming (DNS, DHCP), Internet, Firewalls, Virtual Private Networks (VPNs), LAN switching, Core Network switching and network routing protocols including OSPF and BGP.
• Strong analytical and troubleshooting skills.
• Ability to perform end-to-end troubleshooting of data networks.
• Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments.
• Effective oral and written communications skills with the ability to convey complex technical issues in business terms.
• General Understanding of Real-Time SCADA systems is a plus
• Experience with CheckPoint or Palo Alto Firewalls is a plus
• Advanced network troubleshooting and network protocol analysis (e.g. WireShark) skills are a plus
• Knowledge of Network Management systems, e.g. MicroFocus Network Administator, is a plus
• Ability to develop scripts to automate network management tasks on Cisco routers and switches is a plus

EDUCATION / EXPERIENCE:

• Minimum 3-5 years of Data Network Experience with Cisco Routing/Switching and firewalls
• A Bachelors or Associates degree in Engineering, Information Systems, Networking or a related technology is preferred.
• Cisco certifications are a plus
  Physical Demands / Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee and those an employee may encounter while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is generally sedentary. However, physical effort is regularly required for handling and installing network equipment. Tasks do not expose employee to physically unpleasant or hazardous conditions.
  ** An equal opportunity employer. Drug free workplace. M/F/D/V

PURPOSE:

The OT (Operational Technology) Network Support Engineer is responsible for providing second-level support, change management, documentation, network device management and equipment lifecycle management for the network infrastructure on Southern Company’s operational real-time data networks.

GENERAL JOB RESPONSIBILITIES:

• Responsible for providing second-level support of network equipment on Southern Company’s operational networks.
• Responsible for creating change cases and completing the work specified in change cases in compliance with required change management procedures.
• Responsible for following cyber security required procedures for installing, supporting, upgrading, and retiring operational network equipment.
• Responsible for developing and participation in the successful completion of Specialized Infrastructure team initiatives and Technology Organization initiatives.