JOB DESCRIPTION:

Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.

REQUIRED EXPERIENCE: 7+ YEARS

• Experience with using ServiceNow to handle workflow and ticket request
• Experience executing Disaster Recovery and Business continuity steps
• Experience with Backup, VMWare, Windows Active Directory, Patching, Antivirus, Linux, and Cloud technologies.
• Ability to handle verbal and written communication to both technical and non-technical groups.

• Manage daily helpdesk tickets and provide update on current tasks.
• Provide inputs and participate in planning for the server and storage team.
• Handling support tasks and related escalations.
• Handling various requirement details from various business units, and documentation.
• Handling Disaster Recovery steps for data centres that comprises of storage, compute, network and virtualization technologies.
• Demonstrate knowledge of executing Disaster Recovery and Business continuity steps.
• Demonstrate knowledge of Backup, VMWare, Windows Active Directory, Patching, Antivirus, Linux, and Cloud technologies.
• Ability to handle verbal and written communication to both technical and non-technical groups.
• Design and maintenance of both the hardware and software necessary for a computer network
• Specialization in Local Area Networks (LANs)/Wide Area Networks (WANs), TCP/IP, virtual machines, and/or server/network infrastructure
• Responsibility for installation, configuration and administration of network routers and switches
• Responsibility for installation of cable, wiring and related equipment for telephony and data interfaces and systems with communications functions
• Execution of disaster recovery / back up procedures and archiving procedures
• Responsibility for performance tuning, capacity planning, database administration, and fault management
  Job Types: Full-time, Contract
  Pay: $35.00 - $45.00 per hour
  Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In perso