Network Engineer at Southern Water

New Forest, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

21 Feb, 26

Salary

40000.0

Posted On

23 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Engineering, Sewer Systems, Problem Solving, Health and Safety, Data Quality Verification, Regulatory Reporting, Customer Liaison, Incident Management, Root Cause Analysis, Construction Best Practice, NRSWA Legislation, CCTV Footage Analysis, Asset Management, Environmental Management, Proactive Maintenance, Communication Skills

Industry

Utilities

Description

Closing Date 2025-11-26 Job Title: Network Engineer Location: Millbrook - Hampshire (must have a current full driving licence) Contract Type: Permanent Hours: 38 hours Salary: Up to £40k We are looking for a proactive, IT literate individual to join us here at Southern Water as a Network Engineer in the Hampshire region. This role will involve the management and reviewing the site activities of Southern Water contractors. The Network Engineer will carry out reactive work on wastewater infrastructure assets to ensure that work is undertaken in accordance with health and safety requirements, contract conditions, design specifications, company rules and regulations, relevant legislation and construction best practise as well as ensuring the Southern Water customers and the general public is effectively managed throughout. Key activities include the conduct of field investigations into various Sewerage related incidents so that solutions can be identified, and appropriate action is taken to resolve these issues. The Network Engineer is a key link between the Operational Sewerage Teams and Asset Teams to ensure that day to day operational issues and Sewerage related incidents are understood and appropriate maintenance and resolutions are put in place. Problem Solving: The Network Engineer will be required to carry out investigations into sewer incidents and identify root causes. They will be required to recommend remedial works required to address problems to ensure there are no repeat incidents. They will be required to take ownership and escalate as required to ensure appropriate actions are taken. Accountabilities: Internal Flooding & Pollution Incidents – Key activity incident dependant, estimate 35%-time utilisation: The role will be area based and will require Network Engineer's at the request of their Team Leader, the control desk, the Pollution Team and/or the Reactive Sewers Management team attend to Flooding incidents and Pollution incidents. On internal flooding incidents they will be required to liaise with the customer during the incident keeping them informed as to the actions our service providers are taking to resolve incidents, manage the customer’s expectations, and advise them on any recourse they may be entitled to as a result of any damages and inconvenience. On Pollution incidents they will be required to liaise with the EA and the pollution team and the Service Provider to ensure that pollution incidents are resolved quickly with the minimum impact to the environment and the public. They will be required to work closely with the EA in all aspect of the incident and ensure that the correct categorisation of the pollution is assigned by the EA. Sewer Incident Investigations – Estimate 35%-time utilisation. The Network Engineer will also be a key link between the Operational Sewerage Teams and Asset Teams to ensure that day to day operational issues and Sewerage related incidents are understood and appropriate maintenance put in place. They will be required to take on cases of sewer related incidents to investigate root causes and identify corrective actions required in terms of investment or maintenance regimes. They will use data such as CCTV footage, still images and SW records. There will be a requirement to work closely with the Reactive Sewers Capa Investigation Technician Asset Manager to identify hot spot areas and repeat blockages etc are resulting on escalating reactive work costs which may be better responded to with a longer-term solution requiring investment approval. Investigation will also extend in such areas as infiltration, land drainage and un-lawful connections. A proactive approach is required from the Network Engineer's in terms of future prevention of blockages. This will include making the customer aware of nuisance related issues such as the effects of rodents; fats oil and grease have in causing blockages. Regulatory Reporting, M.I & Data Quality verification – Time utilisation 20%. The role will require a level of administration to be carried out to ensure reporting and regulatory obligations are met. Typically, this will involve the verification of SIRF, PIRF and Red Line MGIS sketches. The Network Engineer will be responsible for ensuring the data quality and accuracy on these documents meets the company required standards for the operational areas they are responsible for. Governance – Time utilisation 10% - To ensure our service partners are performing to the required SW standards the Network Engineer will be required to regularly visit sites to record progress and resolve issues. Desirable requirements: A fundamental knowledge of sewers systems is required. A functional knowledge of the Reactive Sewers end to end process. A functional knowledge of the SIRF, PIRF & MGIS process is required. A functional knowledge of CSMS & Ellipse is required. An understanding of NRSWA legislation is required. Skills and Competencies on reactive incidents critical behaviours will be to provide the customer/public and EA confidence and assurance that an incident is being handled efficiently and effectively and that their best interest are being addressed. More benefits! A company van (for business use only) which you can take home, and a fuel card All necessary PPE, tools, uniform and training to excel in your career at Southern Water 25 days annual leave + Bank Holidays BUPA cash plan cover (with options to upgrade for family coverage) Free annual flu jab and eye test vouchers Pension contributions up to 11% (depending on your contribution) An employee assistance program A network of sports and social clubs Company and performance-related bonus Life assurance equal to 4x salary Salary sacrifice electric car scheme (after 6 months service) Health Cash Plan Two paid volunteering days a year Occupational health service Discounts with over 800 popular retailers Digital GP service Study support may be available for job-related qualifications. Competitive maternity & paternity leave and flexible return to work options Cycle to work scheme. Join our team and see how far your career could progress with a company committed to career progression, training and development opportunities, our customers, and the environment. Our purpose is big. Our impact is huge. And we know that every single one of us has the power, through our actions, to positively change society and the environment for good. It’s why careers with us have real meaning. Because, if you’re driven and ambitious, we can offer you huge opportunities for personal growth, professional development and constant innovation. Forever evolving. Forever focused on doing the right thing, we empower and encourage everyone to play to their strengths and to help us shape a fair and positive future for all. We believe in Water for Life. If you do too, Dive Right In. Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position. Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role?

Responsibilities

The Network Engineer will manage and review site activities of Southern Water contractors, ensuring compliance with health and safety requirements and contract conditions. They will conduct field investigations into sewerage-related incidents and act as a key link between operational and asset teams to resolve issues effectively.