Network Engineer at The AME Group

Lexington, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Troubleshooting, Cable Testing, Fiber Optic Cabling, Windows Server Provisioning, Group Policies, Security Groups, Active Directory, DNS Management, Managed Switch Configuration, WIFI Setup, Firewall Management, VPN Configuration, MS365 User Setup, SharePoint, OneDrive, Customer Relations

Industry

IT Services and IT Consulting

Description

Description The AME Group – Where People Power Progress At The AME Group, every employee helps define who we are. For over 40 years, we’ve built a thriving, people-first culture rooted in innovation, collaboration, and purpose. As a nation wide leading Managed IT Service Providers, we empower businesses through technology while investing in the growth and well-being of our team. With a commitment to shared success, and continuous learning, we don’t just adapt to change — we drive it! Join a company where your voice matters, your work makes an impact, and your future is a shared journey. About the Role: Job Type: Full-Time, This is an in-office position with daily travel to client sites. What We Offer: Full Benefits Package: Health, dental, and vision insurance Continuous Learning: Company-paid training and certifications Career Growth: We invest in your development and professional goals We are seeking a skilled IT Network Engineer to work as part of our team in our Lexington, KY location. This role plays a critical part in supporting and advancing customer environments through strong technical execution, collaboration, and communication. The Network Engineer will: Handle support tickets and respond to client requests in a timely and professional manner Collaborate with multiple internal teams within AME to move customer initiatives forward Provide consistent, clear communication to customers on both resolved and unresolved issues Develop and maintain technology roadmaps aligned with customer environments and goals Implement, and support IT solutions across various platforms, ensuring optimal performance and scalability. Perform system upgrades and migrations with minimal disruption to client operations. Prepare and present technical proposals and solution design documents to clients Work closely with team and clients to provide technical guidance and ensure successful project execution. Requirements Skills for success Verbal & Written Communication: Ability to convey technical information clearly to both technical and non-technical stakeholders. Problem-solving: experience in troubleshooting, analyzing an resolving complex IT challenges. Network troubleshooting with addition of cable testing and terminations Understanding and basics of fiber optic cabling, Windows Server provisioning, Group Policies, Security Groups, Active Directory, Shared folders and permissions, desktop setup and deployment. DNS management with domain service. Managed switch setup, configuration, deployment and troubleshooting. WIFI setup, deployment, management, troubleshooting. Firewall setup, deployment, management, troubleshooting. VPN Configuration and management. Excellent customer relations and documentation. Strong experience in MS365 User setup, Teams, SharePoint, OneDrive, MS Security Score review and management. Experience in on-premises to cloud and cloud-cloud migrations are a definite plus. Optional but desired skills & Certifications Fortinet Firewall expertise MSP work experience Familiarity with RMM tool N-Able/Proview a plus) Datto Veeam MS Server 2016 or better MS Desktop / Windows 11 CompTIA Network+ CompTIA Security+ Cisco Entry level switches and firewall certification If you’re passionate about IT solutions, problem-solving, and working in a collaborative environment, we want to hear from you! Apply today and take the next step in your career.

Responsibilities

The Network Engineer will handle support tickets, respond to client requests professionally, and collaborate internally to advance customer initiatives. This role involves implementing and supporting IT solutions, performing system upgrades, and presenting technical proposals to clients.