Network Field Technician - Tier II at EOS
Austin, Texas, USA -
Full Time


Start Date

Immediate

Expiry Date

14 Nov, 25

Salary

34.0

Posted On

14 Aug, 25

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

OUR COMPANY:

EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.
We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.

Responsibilities

WHAT YOU WILL DO:

As a Network Field Technician - Tier 2, you will support global deployment projects by installing, testing, and troubleshooting enterprise-grade network hardware and infrastructure. You’ll work closely with Project Managers and Network Engineers to ensure seamless and timely rollouts of networking solutions at customer sites around the world.
This role involves frequent international travel and hands-on technical execution in fast-paced environments.

KEY RESPONSIBILITIES:

  • Deploy and support network hardware including switches, routers, wireless access points, PDUs, and cabling systems (copper and fiber).
  • Rack, stack, and cable equipment in compliance with data center and networking standards.
  • Perform copper and fiber termination, testing, and troubleshooting to ensure optimal performance and adherence to specifications.
  • Interpret network diagrams, port maps, and rack elevation drawings to execute deployments accurately.
  • Assist in site readiness surveys including assessment of MDF/IDF power, cooling, and rack infrastructure.
  • Conduct both pre- and post-installation Wi-Fi surveys using industry-standard tools.
  • Collaborate with Network Engineers to support network implementation, issue resolution, and change requests.
  • Document work completed, inventory used, and site conditions through comprehensive reporting.
  • Maintain high quality and productivity standards while meeting strict project timelines.
  • Uphold safety and operational protocols across various environments, including live data centers and construction sites.
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