Network (Firewall) Engineer - 1 year contract at StarHub Ltd

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

01 Jan, 26

Salary

0.0

Posted On

03 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Support, Troubleshooting, Project Management, Configuration, Customer Interaction, Communication, Routing, Switching, Firewalls, Security, NAC Technologies, Tech-Refresh Projects, Network Performance, Risk Assessment, Mentoring, Client Success

Industry

Telecommunications

Description

Job Description The Network Support Engineer role is for a StarHub Subsidiary. The Engineer will be based at StarHub Green to coordinate, manage the scope as stated below: -Provide hardware/software break-fix support for business-critical systems across various industries, including Hospitality, Healthcare, Government, and Financial sectors. -Troubleshoot and resolve network issues reported by managed service agents, identifying root causes and implementing timely solutions. -Lead and deliver Tech-Refresh projects, ensuring timely completion. -Mentor and provide guidance to junior team members. -Participate in a 24/7 rotational standby duty for P1/P2 escalations after office hours, including weekends and public holidays. -Design and implement new network solutions and/or optimize the efficiency of current networks. -Monitor, troubleshoot, and maximize network performance through ongoing maintenance and optimization. -Deliver Client Success key account services, including change requests, preventative maintenance, and standby support. -Perform network maintenance and system upgrades including certificate updates, patches, hot fixes and security configurations. -Performing Risk Assessment and bug scrub reviews on reported security network vulnerabilities from vendor products. -Report network status and performance to key stakeholders. Qualifications -Minimum of 5 years of relevant experience in network support operations for large-scale network infrastructure. -Strong knowledge of network technologies, including routing, switching, firewalls, FTTH access networks, SASE, and SD-WAN. -Proficient in configuring firewalls, routing & switching and wireless network to maximize network efficiency and security. -Proven expertise in core switching and routing -Hands-on experience with Firewall/Security technologies (Palo Alto, Fortinet, Cisco, SASE, SD-WAN). -Hands-on experience with NAC technologies (Aruba Clearpass or Cisco ISE). -Good project management, configuration, troubleshooting skills -Good customer interaction, written and oral communication skills -Ability to work with all levels, and ability to work and contribute in a team or individually

Responsibilities

The Network Support Engineer will provide hardware/software break-fix support for business-critical systems and troubleshoot network issues. They will also lead Tech-Refresh projects and mentor junior team members while participating in a 24/7 rotational standby duty.