YOU’RE ONLY HUMAN.

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.
We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

THE ROLE:

Reporting to the Head of Network Engineering, the Network Implementation Manager is part of the project and operations team. This role covers elements of operational support, solution design and roadmap as well as security ownership of Medibank’s networks.

THE RESPONSIBILITIES:

• Lead a team of implementation specialists in deploying and configuring complex network infrastructures, cloud services, and robust security controls.
• Address and resolve escalated technical issues during and post-implementation, ensuring minimal disruption to client operations.
• Maintain regular and clear communication with clients and internal teams regarding project progress, challenges, and requirements.
• Collaborate with clients to understand their requirements for network, cloud, and security implementations.
• Develop comprehensive project scopes and implementation strategies.
• Ensure that all implementations comply with industry standards, best practices, and regulatory requirements.
• Implement and maintain robust security controls including firewalls, intrusion detection/prevention systems (IDS/IPS), and encryption protocols.
• Ensure that Network Operations Processes and SLA are met and improved where applicable.