KEY ACTIVITIES

l. Supervise day-to-day operations of Data Centre and coordination.
2. Monitor systems availability and corresponding support processes based on the agreed processes.
3. Monitors the availability of 24/7 availability of Corporate Network infrastructure and the Data Centers
to ensure the availability of all servers and services required by flydubai, which includes IT solutions/ Services hosted outside FZ.
4. Carries out Disaster Recovery drills as per agreed plan and provide status update to relevant stake holders.
s. Carries out scheduled backups, batch jobs as per the schedule and ensure that they are successful.
6. Follows IT operations governance process.
7. Actively participate with Manager - IT Production Services in the IT planning and supporting organic growth.
8. Executes tasks and ensures that services provided perform to agreed-upon SLAs.
9. Assist in resolution of issues and problems within an ITIL framework, and manage escalations and issues as required.
10. Prepares operational performance metrics and status across the IT infrastructure, applications and networks for Manager - IT Production Services.
11. Work with between internal teams, outsourcing & hosting partners and other stakeholders to ensure incidents are resolved in a timely manner.
12. Should actively participate to optimize performance and continuously work towards improving productivity.
13. Ensure that all changes in IT Production environments (Data Centre and network ) are carried out based on the processes laid out by Manager - IT Production Services.
14. Coordinate with all impacted parties to ensure all IT releases and deployments across all business units or IT business partners to ensure the awareness on schedule and status on the progress.
15. Develop and maintain Operations manual, so that every processes and procedures are documented.
16. Ensures hardware, peripherals, devices are in working condition and faulty ones are replaced or repaired in a timely manner without affecting the 24x7 Operation of Data Centre and network.
17. Maintain contacts and escalations points of each services (applications, Operating systems, hardware, services, air-conditioners, ).
18. Effectively monitors the health and monitors the health of UPS units and carryout simulation runs at regular intervals.
19. Responsible for monitoring and maintaining air conditioners, Water alarm, fire alarm and Power protections systems (UPS) in IT Data Centers and infrastructure.
20. Oversee maintenance, including Preventive maintenance, of hardware, air conditioners, UPS are carried out at agreed intervals.
Email: Akashdeep.Varma@jumboforce.ae
Job Type: Full-time

Application Question(s):

• what is your visa status?
• Where are you located?
• What is your notice period?
• Please explain NOC experience, kindly use own words no AI
• Kindly share CV to email Akashdeep.Varma@jumboforce.ae

Please refer the Job description for details