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Network Operations Analyst at Everest Search Partners

Frisco, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Operations, NOC, LAN, WAN, Routing, Switching, Linux, Diagnostics, Shell Scripting, RADIUS, DNS, Firewall, TCP/IP, VPN, Wi-Fi, Cisco

Industry

Staffing and Recruiting

Description

Everest client seeks a NOC Analyst to work a hybrid schedule and monitor and maintain the companies provisioning / authentication infrastructure. The right candidate will bring of professional experience in a NOC environment utilizing industry standard tools, diagnostics, communication, issue tracking and documentation for fault detection, response and resolution to meet or exceed SLAs. Responsibilities: Leverage industry standard tools, experience, and proactive testing to monitor the availability and performance of server infrastructure and networks. Respond to alerts, inbound email / voice calls and fault detection with event classification, prioritization, triage, communication, diagnostics, documentation and escalation. Diagnose and repair network quality and outage issues remotely. Create, update and route trouble tickets as needed in response to issues detected. Track ticket status to resolution and close out documentation Adhere to response and resolution timelines to ensure quarterly network performance and uptime goals and objectives. Requirements: 3-5 years' work experience in Support Engineering Network Operations role preferably in a service provider environment Minimum 3 years' work experience with LAN / WAN IP networks, routing / switching technologies / protocols and Wi-Fi access networks Minimum 3 years' experience with Linux support and administration, server health monitoring, application monitoring, diagnostics and basic shell scripting Strong understanding of RADIUS, DNS, firewall, packet captures, VM, IPSec, TCP / IP, VLAN, WLAN, VPN and Wi-Fi protocols and technologies Demonstrated experience in Cisco or comparable hardware device configuration, backup and change management Ability to work In-office Tuesdays, Wednesdays & Thursdays in Frisco TX and work from home Sundays & Mondays 3:00 pm to 12:00 am CST.

Responsibilities

Monitor and maintain the company's provisioning and authentication infrastructure. Respond to alerts and diagnose network quality and outage issues remotely.