Network Operations Center (NOC) Manager at NTT DATA

Rancho Cordova, California, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Operations, NOC Management, Technical Leadership, Incident Response, ITIL Best Practices, Network Monitoring, Virtual Server Management, Fiber Optic Technologies, Budgeting, Vendor Management, Disaster Recovery, Business Continuity Planning, Network Automation, Cybersecurity, Project Management, Cisco Certifications

Industry

IT Services and IT Consulting

Description

Manage NOC operations, ensuring continuous monitoring and support for network and server environments. Lead and mentor NOC staff, fostering technical excellence and accountability. Oversee configuration, monitoring, and maintenance of 500+ network devices (routers, switches, firewalls, fiber connectivity). Manage virtual server environments for high availability and performance. Develop operational processes, escalation procedures, and incident response plans aligned with ITIL best practices. Coordinate cross-functional teams and vendors for network upgrades, fiber deployments, and infrastructure projects. Provide program-level oversight for IT networking and fiber initiatives, including budgeting, scheduling, and risk management. Prepare executive-level reports, KPIs, and recommendations for continuous improvement. Minimum 5 years as an IT Operations Center Manager in an organization of similar size and complexity to MMBN. Minimum 5 years operating a 24x7x365 Network Operations Center (NOC). Minimum 5 years monitoring and managing configuration of 500+ network devices. Minimum 5 years monitoring and managing a virtual server environment. Strong technical expertise in networking and fiber technologies. High School Diploma or GED (Bachelor's degree preferred). Current ITIL Foundation certification and one Intermediate-level ITIL certification. Proven ability to manage large-scale IT networking and fiber programs, including planning, execution, and stakeholder communication. Experience with budgeting, resource allocation, and vendor management for fiber and network infrastructure projects. Advanced knowledge of fiber optic technologies, network architecture, and high-speed connectivity solutions. Familiarity with SD-WAN, MPLS, and enterprise-grade routing and switching platforms. Proficiency with network monitoring tools (SolarWinds, Nagios, etc.) and automation frameworks. PMP (Project Management Professional) or PgMP (Program Management Professional). Cisco Certifications (CCNP, CCIE) for advanced networking expertise. CompTIA Network+, Security+, or CySA+ for foundational and security knowledge. Experience with Disaster Recovery (DR) and Business Continuity Planning (BCP) for network environments. Knowledge of network automation and orchestration tools (e.g., Ansible, Python scripting). Familiarity with Zero Trust Architecture and advanced cybersecurity frameworks. Strong vendor and contract negotiation skills for fiber and networking services. Ability to manage multi-site network deployments and large-scale fiber rollouts. AWS Certified Solutions Architect or Azure Network Engineer Associate for cloud networking. Certified Information Systems Security Professional (CISSP) for security leadership.

Responsibilities

Manage NOC operations and lead NOC staff to ensure continuous monitoring and support for network and server environments. Oversee the configuration and maintenance of network devices and manage virtual server environments for high availability and performance.