Network Operations Center Technician

at  FGC

#SPARKSUCCESS AT FGC+!

Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we’ve built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication.
Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on #IgnitingPossibility and helping each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success.
Here, you are more than just an employee—you are part of a team where you can truly thrive and make a difference.

• Monitor and maintain the IT infrastructure, ensuring its availability and performance.
• Provide first-line response to system alerts and incidents to minimize impact on operations.
• Assist with routine maintenance tasks and support backend IT processes.
• Collaborate with senior technical teams to resolve complex issues.