Network Operations Center Technician I – Monitoring Cell (SENSOR) at Fusion Mastech Incorporated

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Monitoring, System Monitoring, Incident Reporting, Troubleshooting, SolarWinds, Net Cool, Remedy, MADSS, Hardware Checks, Software Checks, Routers, Switches, Firewalls, Web Proxies, Servers, Incident Response

Industry

IT Services and IT Consulting

Description

Description In support of Network/Cyberspace Operations mission, directly supporting Air Force Information Networks (AFIN) Mission Assurance Center (AMAC), Monitor networks and systems. Monitors and maintains the company's network systems. Troubleshoots network systems when necessary and makes improvements to the network. Key Tasks & Responsibilities: Monitoring and Sensor Operations: The contractor shall monitor, identify, analyze, document, and report on events and incidents occurring on AFIN systems to include 16 AF operated systems and reported AFIN end-user degradations and outages. This task includes: Identifying, documenting and reporting outages or degradations of 16 AF operated systems Communicating directly with 26 NOS, 83 NOS, 561 NOS, 691 COS, 690 COS, MCCCs, 616 Operations Center (OC), and AMAC Crew representatives on network outages and concerns and providing direct support to cyber operations across the AFIN Utilizing AFIN monitoring tools (currently, SolarWinds, Net Cool, Remedy, and Mission Assurance Decision Support System (MADSS)) Performing routine hardware/software checks for 16 AF operated equipment including: routers, switches, firewalls, web proxies, and servers (Domain Controllers, Exchange, Certificate Authorities, etc.) De-conflicting ASIs with identified system degradations/outages- Recording routine checks in Master Station Log Collecting, documenting, and reporting actionable intelligence for initial event and incident response Performing routine queries of incident management database to identify end-user AFIN issues Requirements Education & Experience: Requires an associate degree or equivalent, and 0 - 2 years of related experience Certifications: Required - IAT II = CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher. Desired - ITIL v4 Foundation Security Clearance: Active TOP Secret Other (Travel, Work Environment, etc): IAT II = CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher. Shift – Day This is a 24/7/365 mission and people to work on Day, Swing, and Mid shift are needed. Rotating shift may be required.

Responsibilities

The technician will monitor, identify, analyze, document, and report on network events and incidents occurring on Air Force Information Networks (AFIN) systems, including 16 AF operated systems and end-user degradations. This involves communicating with various operational centers and providing direct support to cyber operations across the AFIN.