Network Operations Center Technician (NOC) at CompQsoft, Inc.

Fort Lee, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Connectivity, Troubleshooting, Cisco Equipment, Wireless, WAN, LAN, Helpdesk Experience, Customer Oriented, Multi-tasking, Detail Oriented, Ticket Tracking System, Network Principles, Self-motivation, Integrity, Communication Skills, NOC Operations

Industry

IT Services and IT Consulting

Description

Description We are seeking a NOC Technician to join our team supporting a Mission Critical program. The role is staffed 24/7, 365 days a year. Applicants must be available days or nights on a predetermined schedule. Shifts are 12 hours which cuts down on commute time and allows for fewer workdays per month. NOC personnel are responsible for maintaining network connectivity to all supported locations throughout the world. Utilizing Programs such as Remedy, Netcool, Splunk, Solar Winds and ISE. They Respond, Document, escalate and work events through resolution. Prior experience Identifying network, PC or Application problems. A basic understanding of network principles is desirable. Some experience working with Cisco equipment, troubleshooting wireless, WAN, LAN, and user Desktop issues is preferred. Practical experience with a ticket tracking system such as Remedy recommended. The idea applicant will be able to multi-task and have a desire to advance in the Networking arena. A background in networking and helpdesk experience is desired. Individual must be detail and customer oriented, polite and a team player. Must have the ability to articulate instructions well over the phone, be patient, customer oriented and be able to multi-task. Reliability, self-motivation, and integrity are key traits. This position is an excellent entry level opportunity for a career in Networking or Cybersecurity for a motivated individual. Requirements Requirements: Minimum: Position of Trust prior to Hire. Secret Clearance preferred 8570 Requirement: SEC+ or equivalent (DoD 8570.01-M IAT Level II qualified) Technical Requirement: Cisco CCNA is required at time of hire or within 6 months. About Us: CompQsoft Inc. Established in 1997, headquarters in Houston, TX and office in Leesburg, VA. CompQsoft offers a range of comprehensive Cyber Security, Infrastructure, Cloud solutions, ERP implementation, Business Intelligence, Application development, Ecommerce applications and Management consulting services. CompQsoft is Certified CMMI Level 3 practitioner for Development and Services, ISO 9001:2015, ISO 27001:2013 & ISO 200001:2011 Certified. CompQsoft is a fast growing company with a strategy and methodology that is strongly focused on the success of our clients, predominantly the Federal government. CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any nonmerit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development.

Responsibilities

NOC personnel are responsible for maintaining network connectivity to all supported locations throughout the world. They respond, document, escalate, and work events through resolution.