Network Operations Controller at Airnorth

Perth, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

0.0

Posted On

14 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Flight Coordination, Crew Scheduling, Operational Control, Aviation Safety Compliance, Meteorological Data Interpretation, Flight Planning Software, AIMS Amadeus, Fatigue Management, Emergency Response, Stakeholder Communication

Industry

Airlines and Aviation

Description

Airnorth, part of the Bristow group, is a leading regional airline operating over 300 scheduled services weekly, to over 20 destinations in Australia and abroad. In addition, Airnorth operates contract and ad-hoc charter services for a wide variety of companies including defence, government and resources industries. Airnorth is the Top End's leading airline operating a fleet of E120 and E170/190. We are currently accepting applications for a Network Operations Controller based in Perth, Western Australia. Position Description Reporting to the Network and Service Excellence Manager, Network Operations Controllers are responsible for overseeing the real-time operational control of the Airnorth network, ensuring efficient and safe flight coordination. This role involves monitoring flight schedules, managing delays or disruptions, and optimising aircraft and crew utilisation. It helps maintain on-time performance and enhances the overall passenger experience. The role is based in Perth and involves 7-day rotating shift work, including early starts and late finishes. Controlling “Day of Operations” when on duty by: Monitor and manage real-time flight operations to ensure efficiency and safety. Coordinate with pilots, ground staff, and aerodrome operators/staff to address operational issues. Optimise aircraft and crew scheduling to maintain on-time performance. Communicate operational changes and updates to relevant stakeholders. Ensure compliance with aviation safety regulations and procedures. Arrange crew briefings and debriefings, disseminating operational information. Oversee technical and logistical support availability for aircraft maintenance, refuelling, and cleaning. Allocate crew for flights and ensure replacements in case of delays or absences. Monitor and interpret meteorological data to assess potential flight safety and scheduling impacts. Maintain accurate records of flight operations. Provide support and guidance to flight crews during in-flight and ground operations. Maintain operational systems and ensure they are up-to-date and accurate. Always comply with Airnorth Policies and Procedures. Ensure daily tasks and checklists are completed. Communicate with airport authorities on-ramp and gate availability, aircraft parking, and other logistical requirements. Respond to emergencies, such as aircraft technical issues, medical emergencies, or security concerns. All other administrative or operational tasks as required. Qualifications: Industry Fatigue management knowledge and Aircrew Fatigue Legislation Operational Systems, AIMS Amadeus suite of systems Flight Planning Software Life at Airnorth: At Airnorth, we are a family, we care for our employees and offer a flexible workplace that provides an achievable work-life balance. Our core values are Safety, Integrity, Passion, Teamwork, and Progress. Airnorth also offers a range of employee benefits including discounts on domestic and international travel, cruise line discounts, health insurance, gym memberships and an employee assistance program. To apply for this position, you must have the legal right to live and work in Australia. As shortlisting will commence immediately, we reserve the right to close this position earlier than stated The Airnorth Family More than just a business, Airnorth are a part of the social and economic fabric of northern Australia, and vital to many of our clients. The symbiotic relationship between our people, our clients and the communities makes us truly different. This year Airnorth celebrates mastering Australia’s northern skies for over 45 years. Whilst we remain true to our Territory roots and continue to maintain our headquarters in Darwin employing over 225 staff across administration and operational capacities, we recently opened a new office base in the heart of metropolitan Perth, Western Australia. The business divisions that make up Airnorth and how we transform the way our customers travel consist of: CAMO Commercial Corporate Services Engineering Finance Flight Operations Ground Operations Human Resources Safety and Compliance We’re proud of everything we’ve achieved as a regional airline. It’s our people who make us who we are, and as we continue to evolve as a business, it’s the passion, knowledge and pioneering vision of our team that inspires and motivates us to deliver on our promise: to provide our customers with the best in class regional air services, specialising in connecting people to unique and often difficult to reach destinations.

Responsibilities

Oversee real-time operational control of the Airnorth network to ensure safe and efficient flight coordination. Manage flight schedules, crew utilization, and disruptions to maintain on-time performance and passenger experience.