Network Operations Engineer

at  Department for Work and Pensions

JOB SUMMARY

Please note this role requires you to pass Security Check clearance. For further information, please see ‘Selection process details’.
DWP have been carrying out a large technology transition over the past few years and there is still a long way to go.
Join the Network Service Operations team as Network Engineer in the next step to transform the DWPs datacentre and remote site network infrastructure into leading edge technologies.
We have several projects underway in Wi-Fi, On-Prem Datacentre and Cloud solutions that require skilled, self-sufficient, and determined engineers to drive improvements and good practices, as well as ensuring current legacy infrastructure remains stable.
Please note - there is a requirement for you to work as part of a 24 hours a day, 7 days a week rota. This is on a week-by-week basis covering early mornings, days, evenings and overnight shifts (On call cover 5-7 days per month currently).

JOB DESCRIPTION

• Provide support for incident and problem resolution, this could involve out of hours work.
• Implement BAU exercises, this could involve out of hours work.
• Have excellent communication and interpersonal skills, with the ability to effectively interact with employees at all levels of the organisation and 3rd-Parties suppliers.
• Understand IT Service Management process with a focus on Incident, Problem and Accept into Service Management.
• Conduct network monitoring and analysis tooling – e.g. BMC Entuity, Wireshark and NetScout
• Have a strong technical knowledge in Cloud (AWS/Azure/OCI) and On-Prem Network Infrastructure and related technologies.

If you have experience in the following it would be preferred but it is not essential as full training and development will be given;

• Infrastructure as Code and Network Automation in Terraform, Ansible and Python
• Formal qualifications for Aruba, Arista, AWS or Azure.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

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