JOB DESCRIPTION SUMMARY

Responsible for performance and availability of Compute and Network infrastructure consumed by all business segments. This role is focused on delivering monitoring and automation capabilities.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree with minimum 2 years of experience or equivalent military / work experience

Eligibility Requirement:

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

NOTE:

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years’ experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.
This Job Description is intended to provide a high level guide to the role. However, it is not intended to amend or otherwise restrict/expand the duties required from each individual employee as set out in their respective employment contract and/or as otherwise agreed between an employee and their manager.

In this role, you will:

• Quickly respond and resolve critical service outages.
• Assist in establishment of performance baseline, capacity thresholds, correlate events, and define monitoring/alerting criteria.
• Develop automated solutions to address potential problems before they result in a service interruption.
• Perform basic network troubleshooting to identify and resolve connectivity issues across WAN and LAN environments.
• Execute WAN/LAN patching tasks, including cable management and configuration updates.
• Implement device hardening techniques to enhance network security and ensure compliance with best practices.
• Assist in the deployment, configuration, and maintenance of Cisco SDWAN, Cisco LAN, and Cisco WiFi technologies.
• Monitor network performance and provide recommendations for optimization.
• Collaborate with senior engineers and cross-functional teams to support network-related projects and initiatives.
• Document network configurations, changes, and troubleshooting steps for future reference.