EXPERIENCE

2–4 years in network operations, NOC, or related IT roles (monitoring, incident handling)

TECHNICAL KNOWLEDGE

Understanding of wireless communication and basic knowledge of network LAN technology

COMMUNICATION SKILLS

Excellent written and verbal skills—able to clearly convey complex technical issues to different audiences

QUALIFICATIONS

• Preferred: CCNA/CCNP and/or PMP/PRINCE2 certification

SKILLS SUMMARY

• Technical: Network infrastructure monitoring, incident troubleshooting, documentation
• Soft Skills: Clear stakeholder communication, proactive task management, cross-functional collaboration
  Job Types: Full-time, Permanent
  Pay: €45,000.00-€48,000.00 per year

Benefits:

• Bike to work scheme
• Company events
• Company pension
• Gym membership
• Private medical insurance
• Wellness program
• Work from home

Experience:

• Network engineering: 2 years (preferred)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Work Location: Hybrid remote in Southside, Dublin, CO. Dublin
Reference ID: https://smrtr.io/srZjc
Expected start date: 15/08/202

ROLE OVERVIEW

We’re looking for a Network Operations Specialist who serves as the critical bridge between our Operations and Networking teams. You will manage network monitoring, support projects end-to-end, engage with commercial and technical stakeholders, and drive initiatives with limited supervision—all while ensuring seamless communication at stand‑up meetings.

KEY RESPONSIBILITIES

• Act as primary liaison between Operations and Network Engineering: triage incidents, align priorities, drive resolution, escalate as needed
• Monitor and maintain network performance (routers, switches, radio equipment), ensuring compliance with SLAs
• Communicate network status clearly to Operations, Account Managers, and Sales—translating technical insights into business impacts
• Manage technical projects end-to-end: define scope, build schedules, exceed deadlines, track milestones
• Take initiative on process improvements, documentation updates, and small-scale automation
• Maintain comprehensive network documentation (diagrams, runbooks, SOPs, change logs)
• Participate actively in Operations and Network Operations daily stand‑ups, ensuring visibility of duties, blockers, and planned tasks
• Work autonomously, prioritise tasks, and manage your own workload proactively