Daily Tasks Performed:

• Site support for Marysville, OH campus
• Day to day support of American client Motor regional network 80+ locations
• Data center data hall floor support
• Log file review, general network health analysis
• Analyze and monitor the performance of the network using monitoring tools (PRTG, Thousand Eyes, Netbrain, IPAM, Net Flow, Ping Plotter, MIB, OID)
• Respond to network outages and work with vendors to ensure smooth operation and troubleshooting
• Troubleshooting issue resolution of LAN/WAN environment both prime shifts and after hours on-call support
• Incident, Problem, Configuration and Change management
• Project work such as design, ordering equipment, configuring new equipment, lease replacements

What will this person be working on

• Responsible for monitoring networking systems, network devices, and custom-built tools to meet 100% SLA uptime standards.
• Providing customer support, testing network connections, equipment installation and tune-up and remote hands assistance.
• Responsible for handling second level troubleshooting issues, upgrading operating systems, and planning layout for configuration systems.
• Schedule and perform maintenance and system upgrades of network infrastructure.
• Responsible for assisting Network Engineering in areas of design and configuration of switches and routers.

Position Success Criteria (Desired) - ‘WANTS’

• Experience with Cisco ACI, Cisco Client, Palo Alto firewalls, wireless 802.11 environments, Security (IPS/IDS,NAC), and F5 load balancers
• This is a challenging environment and requires at least 5 years of experience supporting mid to large company networks
• Must live within a one hour drive from the Marysville campus.
• Ability to coordinate multiple vendors to support work required at remote sites
• Work history of supporting data center floor operations
• Operational understand of SD-WAN technology and solutions
• Excellent customer support and communications skills

Job Type: Contract
Pay: $40.00 - $50.00 per hour
Expected hours: 40 per week
Work Location: In perso

• Site support for Marysville, OH campus
• Day to day support of American client Motor regional network 80+ locations
• Data center data hall floor support
• Log file review, general network health analysis
• Analyze and monitor the performance of the network using monitoring tools (PRTG, Thousand Eyes, Netbrain, IPAM, Net Flow, Ping Plotter, MIB, OID)
• Respond to network outages and work with vendors to ensure smooth operation and troubleshooting
• Troubleshooting issue resolution of LAN/WAN environment both prime shifts and after hours on-call support
• Incident, Problem, Configuration and Change management
• Project work such as design, ordering equipment, configuring new equipment, lease replacement