Job no: 559190
Work type: Full time
Site: Redditch
Categories: IT
Location: West Midlands, Worcestershire
Salary: £55,000 - £65,000
Business Area: Halfords Support Centre

ABOUT US

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.
The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.
If you’re willing to get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.
At Halfords, we operate a hybrid working policy with 2 days on site at our Support Centre in Redditch, Worcestershire.

THE ROLE

As a Network Project Manager at Halfords, you’ll take the lead on the rollout of LAN, WAN, and SD-WAN connectivity across our 600+ retail stores and autocentres, delivering a critical infrastructure transformation that underpins our customer and operational experience. You’ll be responsible for managing complex, large-scale network deployment projects from planning through to execution, working closely with our Network Solution Architects, third-party vendors, landlords, and local site managers to ensure seamless delivery.
You thrive in a role that requires coordination, communication, and technical know-how. You’ve successfully managed projects involving VPN, firewall, and broadband solutions, ideally in environments with MPLS or SD-WAN technology, and you know how to navigate relationships with ISPs, property teams, and field engineers. Whether it’s owning the project plan, managing budgets, or chasing down updates from suppliers, you stay calm under pressure and never lose sight of the bigger picture.
This is a fast-moving, hands-on role where you’ll bring clarity to complexity, and ensure our network infrastructure is rolled out on time and to spec. You’ll report into the Delivery Manager, work closely with internal stakeholders and third-party partners, and play a pivotal role in supporting our broader technology and transformation strategy.

KEY RESPONSIBILITIES

• Lead the end-to-end delivery of network infrastructure projects, including LAN, WAN, and SD-WAN rollouts across retail and autocentre sites.
• Define project scope, milestones, timelines, and deliverables in collaboration with technical, operational, and cross-functional teams.
• Manage project budgets and resources—forecasting costs, tracking spend, and ensuring financial accountability throughout.
• Coordinate field engineers, ISPs, landlords, and internal stakeholders to deliver complex network upgrades and deployments on time.
• Translate technical detail into clear, actionable updates for stakeholders and senior management, including risks, issues, and progress reports.
• Proactively identify and mitigate project risks and roadblocks—developing contingency plans and adapting quickly to change.
• Ensure delivery quality by applying strong technical oversight and adherence to agreed methodologies, tools, and best practices.
• Maintain compliance with organisational standards, including security, architecture, and data governance policies.