Network Service Technician at Thames Water Utilites
Newbury RG14 1RT, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

07 Nov, 25

Salary

37000.0

Posted On

07 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Emergency Repairs, Customer Service

Industry

Information Technology/IT

Description

Base Location: Speen, Newbury but you will cover the Thames Valley area.
Working Pattern: 38 hours/week + rota. (1 in 8 late shifts & standby)
Salary: Up to £37,000 per annum (depending on experience) + a Van and a fuel card!

REQUIREMENTS: A CLEAN UK DRIVING LICENSE AND BE HAPPY TO DRIVE BETWEEN JOBS.

Join Thames Water as a Network Service Technician, where you’ll play a key role in maintaining and resolving issues within our clean water network, ensuring minimal disruption to customer supply across the Thames Valley area.
This is a varied, field-based role combining customer service, technical problem-solving, and network maintenance. You’ll be the face of Thames Water to many of our customers, helping with anything from pressure issues to emergency repairs.

WHO ARE WE?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.
So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

How To Apply:

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Responsibilities
  • Operate and isolate water mains for planned or emergency works.
  • Own and resolve customer queries and complaints.
  • Support project work and leakage detection activities.
  • Investigate and resolve network performance issues.
  • Ensure compliance with health & safety and water quality standards.
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