Network Site Reliability Engineer - Unified Support at IFS NORTH AMERICA INC

Colombo, Western Province, Sri Lanka -

Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

0.0

Posted On

03 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Azure VNets, Azure Firewalls, Azure Load Balancers, Application Gateways, VPNs, ExpressRoutes, Network Security Groups, Application Security Groups, DNS, User Defined Routes, VNet Peerings, Network Security, Kubernetes, Troubleshooting, Analytical Skills, Problem-Solving

Industry

Software Development

Description

Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference. If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS. Job Description The Network Site Reliability Engineer is responsible for the technical configuration and support of the network hosting the IFS product suite mainly in the Cloud. Leveraging expertise in current IT architecture and concepts, including servers, operating systems, and networking, they assist various teams within the IFS organization in selecting and configuring the technical network infrastructure essential for optimal support of the IFS product suite. The Network Site Reliability Engineer will be responsible for: Collaborating with cross-functional teams to integrate network requirements into cloud architecture designs and deployments. Designing, implementing, and maintaining Azure Cloud Network Infrastructure to support cloud-based applications and services. Participate in customer calls to analyze and resolve connectivity issues reported by customers. Ensuring compliance with security policies, regulatory requirements, and best practices for Azure networking. Documenting network configurations, procedures, and troubleshooting steps for reference and knowledge sharing. Qualifications The ideal candidate should have the following qualifications and skills: 3-4 years of Networking fundamentals including: Azure VNets, Azure Firewalls, Azure Load Balancers, Application Gateways, VPNs, ExpressRoutes, Network Security Groups, Application Security Groups, DNS, User Defined Routes, VNet Peerings, etc. Experience at integrating networks with different Cloud Providers (AWS/Azure/Google Cloud /Oracle Cloud Infrastructure). Excellent customer-facing communication, troubleshooting, and analytical skills. Proficiency in designing, implementing, and managing Azure networking solutions to meet business requirements. Strong problem-solving skills and the ability to analyze and resolve complex network issues in Azure environments. Experience with Network Security, Kubernetes. Relevant certifications, such as Azure Administrator Associate (AZ-104) or Azure Network Engineer Associate (AZ-700) would be a plus. The following characteristics are also highly desirable: Drive to get self and others to achieve tasks and overcome problems. Be proactive and energetic in the work situation, seeking to get things done without direct supervision and at the same time deal with a variety of tasks. Be confident when dealing with negative people and encourage them to contribute with imaginative solutions to difficult problems. Exemplar interpersonal skills. The ability to interact effectively at all levels internally and within customer organizations. Behavioral: The qualities identified for the candidate require the following behavioral competencies Professional Self-motivated Ability to deliver Ability to persuade Commercial awareness Ability to influence Additional Information We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

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Responsibilities

The Network Site Reliability Engineer is responsible for the technical configuration and support of the network hosting the IFS product suite mainly in the Cloud. They collaborate with cross-functional teams to integrate network requirements into cloud architecture designs and deployments.