QUALIFICATIONS

Bachelor’s degree in Computer Science, MIS, or other appropriate degree and two years experience or a high schook diploma or equivalent and six years of experience. (Note: or a combination of appropriate post high school education and experience equal to six years.
A valid Florida or Georgia driver’s license or the ability to obtain one

PREFERRED QUALIFICATIONS

The ideal candidate will have experience designing, deploying, and managing enterprise wireless networks, preferably with Cisco, Aruba, or Juniper/Mist, and a strong understanding of Wi-Fi standards (802.11a/b/g/n/ac/ax) and RF fundamentals. Hands-on experience with wireless controllers, access points, management platforms, wireless site surveys, spectrum analysis, troubleshooting tools like Ekahau, and guest access solutions is highly desirable.
Candidates should also have enterprise system administration experience across Windows, Linux, and hybrid environments, with a solid grasp of network fundamentals (switching, routing, DNS, DHCP) as they relate to system integration. Familiarity with Azure, AWS, security hardening, patch management, and compliance frameworks (NIST, ISO) is expected.
Preferred certifications include CWNA, CCNA, and CompTIA Network+, but are not required.

ITS-Engineering within ITS NCT is responsible for the design, implementation, management, and ongoing optimization of the University’s network infrastructure. This group ensures the secure, reliable, and high-performance operation of all network services that support academic, administrative, and research functions across the University.
This position plays a key role in the ITS NCT Engineering Networking Group, focusing on the installation, maintenance, operation, and repair of the University’s network infrastructure and related systems. Key responsibilities include configuring and managing network hardware to ensure optimal performance and security. Troubleshooting connectivity issues and resolving network-related incidents efficiently. Optimizing network performance, wired and wireless through proactive monitoring and maintenance. Ensuring the reliability and security of the University’s networking environment. Supporting the integration of new technologies to enhance network functionality. Collaborating with other ITS teams to develop and implement network solutions. Assisting in the planning and execution of network upgrades and expansions. This role requires strong technical expertise, problem-solving skills, and a commitment to maintaining a robust and secure network infrastructure that supports the University’s operational and academic needs.
The Network Specialist is responsible for troubleshooting and resolving network-related issues to include wired and wireless, to minimize downtime. This role requires proficiency in networking diagnostic tools to analyze, monitor, and optimize network performance. The Specialist facilitates cases and AiM work orders, ensuring efficient management of network-related service requests. Additionally, they continuously monitor network connectivity, proactively identifying and addressing issues. Support is provided across all FSU-ITS supported networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network.
Responsible for configuring network infrastructure to ensure optimal performance and reliability. This includes performing code upgrades, managing certificates, and planning routine maintenance to minimize disruptions. The role also involves overseeing physical and logistical network configurations, ensuring seamless integration and operation. Additionally, the Network Specialist provides support and configuration for all ITS-managed networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network. General knowledge of scripting automation to enhance operational efficiencies.
Responsible for designing network infrastructure to meet the evolving needs of ITS-managed environments. This role requires ongoing research and staying up to date with emerging tools, threats, and technologies to ensure network integrity and efficiency. The specialist provides estimates for network-related projects and is involved in both wired and wireless planning to optimize connectivity and performance. Additionally, they oversee logistical and physical planning across all ITS networks, including cloud environments, international sites, the Panama City campus, remote offices, and the main campus network.
Responsible for policy development, enforcement, and compliance to ensure the security and efficiency of ITS-managed networks. This role requires an understanding of HIPAA, NIST, and PCI standards to maintain regulatory compliance. The specialist follows NCT and ITS standards and policies while also providing insights for improvements when necessary. Additionally, they are expected to provide feedback for the development, enforcement, and compliance of network policies across all ITS-managed environments, including cloud infrastructure, international sites, the Panama City campus, remote offices, and the main campus network.
Responsible for project participation, ensuring the successful planning and execution of network-related initiatives. Serving as a contact for NCT, this role facilitates communication and coordination across ITS teams. Additionally, the specialist plays a lead role and collaborates on internal NCT projects and initiatives, driving improvements and innovation within the network infrastructure.
Responsible for additional duties as assigned, including participation in an on-call rotation to provide after-hours support. This role also requires travel across various site premises using a state vehicle, golf cart, utility vehicle, or all-terrain vehicle. A valid driver’s license is necessary for operating these vehicles.
Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards.