Job Title: Network Support Engineer
Location: London (Hybrid with Some Client Site Travel)
Salary: £30,000 – £40,000

SKILLS & EXPERIENCE REQUIRED

To thrive as a Network Support Engineer, you’ll need:

• CCNA certification (mandatory) with hands-on experience in Cisco Routing & Switching environments.
• Strong knowledge of LAN, WLAN, and firewall technologies (including configuration and troubleshooting).
• Familiarity with network security principles and firewall management.
• Experience with enterprise-level networks and protocols such as OSPF, EIGRP, and VLANs.
• Strong troubleshooting skills and a proactive approach to problem-solving.
• Excellent communication skills, capable of engaging both technical and non-technical staff.
• A desire for continuous learning and staying up to date with networking technologies.

• Network Support & Maintenance: Provide day-to-day support for enterprise network environments, ensuring optimal performance and security. Configure, troubleshoot, and maintain Cisco Routing & Switching, LAN, WLAN, and firewall technologies.
• Incident Management: Act as the first point of escalation for network issues, diagnosing and resolving complex incidents efficiently to meet SLAs.
• Network Projects: Opportunity to assist with Network Consultants and Architects on project work