Network Support Engineer at PACIFIC TECH PTE LTD
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

07 Oct, 25

Salary

3800.0

Posted On

08 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Working Experience, Analytical Skills, Firewall, Security, Endpoint Protection

Industry

Information Technology/IT

Description

Job Description:

  • Front-line support for customer inquiries and issues via email and phone;
  • Diagnose and troubleshoot product configuration and functional issues remotely and onsite;
  • Effective escalation to Level 2 or product vendor for action and resolution;
  • Able to handle flexible working hours on demand basis; and
  • Maintain rapport with customers and competence in managing vendors; and
  • Any other ad-hoc duties assigned.

Job Requirement

  • Degree/Diploma in Computer Science / IT Technology or equivalent
  • Exposure to networking and security solutions such as firewall, load balancers, endpoint protection will be an advantage
  • With working experience in an SI or distributor environment with network security skillset is a plus
  • Good IT Knowledge in OSI Layer,TCP/IP, LAN/WAN and network security
  • Ability to work under pressure with minimal supervision
  • Excellent in communication and analytical skills
  • Positive working attitude and team player
  • Willing to work extended office hours when needed
  • Fresh graduates are welcome to apply
Responsibilities

Please refer the Job description for details

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