The NSM will be managing a team of between 10-20 Field Technicians, and will be responsible for coaching, mentoring, and performance management with the team. The NSM will be responsible for managing the whole employee lifecycle which will include PDR reviews, interviewing for new team members, sick absence management and more. Overall, you will play an integral role in promoting a high performance team culture where the delivery of excellent customer service and environmental prosperity is central to everything we do!