NETWORK SUPPORT TECHNICIAN

Full-time position (40 hours/week)
The Burnaby School District is seeking a full-time Network Support Technician. Reporting to the Network & Security Manager of Information Technology Services, the Network Support Technician (NST) has responsibility for installation, maintenance and operation of network systems and a variety of other software and hardware. The NST is an escalation point for the troubleshooting, maintenance and repair of all technology across the network. Network Support Technicians research, design, test new systems and modify existing systems as required. The NST provides project planning and project management support to the Information Technology Managers. A successful candidate will demonstrate initiative and ability to work independently.

The successful candidate will have the following skills:

• Graduated from a recognized technical program in computer studies.
• Supplemented by recent and relevant industry-recognized certifications
• Minimum of four years related work experience.
• Ability to install, configure and troubleshoot products in at least one or two of the following products / technologies is an asset:
• VoIP / Telecom: Alcatel-Lucent, Cisco, Mitel or similar.
• Wireless: Aruba, Cisco Meraki or similar.
• Security: Fortinet, Palo Alto or similar.
• Networking: HPE / Aruba, Cisco or similar.
• Structured cabling: Belden, Nexans or similar.
• UPS: APC, Eaton or similar UPS products.
• Current certifications in any of the above is a plus.
• Working knowledge of:
• OS: Windows, Linux & Mac Operating System
• Virtualization: VMWare, Hyper-V.
• Backup: Commvault, Veeam, etc.
• Windows Active directory, Exchange, IBM School connect, Printer queue management, cloud technologies, Helpdesk software, web servers, working in a data center and other standard enterprise IT technologies.
• Windows, MacOS, iOS and Android.
• Windows server 2012-2022
• Willing to work in tandem with our other support personnel in a fast paced and self-managed environment.

This is a regular position working 40 hours/week and will be required to work flexible hours including before and after school hours, and weekends. The wage is $43.93 per hour. Qualified applicants should apply in writing, including a resume and cover letter via email to:
Burnaby School District Human Resources Department School District 41 – Burnaby
4054 Norfolk Street, Burnaby V5G 0C3
Please send resume and supporting documents in ONE pdf document. Only those applicants considered for interview will be contacted.
The Burnaby School District embraces diversity as a privilege and a strength. We strive for accepting, safe, supportive, and inviting communities where the goal is for all members to feel a sense of belonging. Our (schools or worksites) are for everyone and we respect each person’s contributions

Please refer the Job description for details