Network Systems Administrator at Coleg Sir Gâr and Coleg Ceredigion

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

21 Feb, 26

Salary

41541.0

Posted On

23 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Management, System Administration, Cyber Security, Troubleshooting, Customer Support, Problem Solving, Linux, Windows, TCP/IP, LAN/WAN, Routing, Switching, Virtualization, Scripting, Documentation, Automation

Industry

Education Management

Description

Network Systems Administrator Application Deadline: 25 November 2025 Department: Computer Services Employment Type: Permanent Location: Graig Campus Compensation: £35,712 - £41,541 / year Description Coleg Sir Gâr and Coleg Ceredigion are at the forefront of digital transformation in Further and Higher Education — and we’re looking for a talented Network Systems Administrator to join our forward-thinking IT team. At Coleg Sir Gâr and Coleg Ceredigion, we don’t just keep the network running — we drive innovation, enable learning, and connect communities across West Wales. Our IT infrastructure spans seven campuses with a 10 Gbps backbone network, cutting-edge cloud integration, and a fully virtualised environment. As a Network Systems Administrator, you’ll be at the centre of this digital ecosystem — designing, developing, and safeguarding the systems that keep our staff and students connected, secure, and inspired. If you’re a hands-on problem solver who thrives on challenge, creativity, and technology, this is your opportunity to make a real impact. Key Responsibilities Provide 3rd line quality support for both hardware and software for College staff, students and associated organizations to identify and fix software, hardware and internet related faults quickly and efficiently To accurately log all problems/requests on the college helpdesk system Take responsibility for managing helpdesk calls, resolution of faults and the implementation of any requests for change To take ownership of user problems and be pro-active when dealing with user issues To take responsibility for conducting internal and external network, server, applications, device vulnerabilities, web and mobile technology vulnerability scans and security reviews Design, development, programming, and unit testing of software applications and systems fitting within an overall architecture ensuring system reliability, stability, response time, scalability, security, and ease of maintenance Develop and support custom scripts to automate systems administration tasks including server and data backups, server log monitoring and testing and deployment of applications Installation, configuration and support new hardware and software applications To undertake continuous monitoring and development of the college network infrastructure To undertake daily maintenance and problem resolution, operating system patches, software upgrades, and routine hardware configuration Stay current with the latest technologies and security trends, making recommendations for future upgrades. Creation and maintenance of system documentation and specifications Assist in transition of newly developed applications to support staff To continually develop the college network and systems to enhance the experience of staff and students To ensure the Computer Services department has an adequate disaster recovery and cyber security plan, which includes the testing of processes and procedures To design, develop and integrate the current and new college systems Provide technical expertise, advice and guidance on all aspects of design and technology within your remit Responsible for the physical installation, racking, cabling, and configuration of server and network hardware, ensuring secure, organised, and reliable data centre environments. Performs hands-on setup, testing, documentation, and maintenance of infrastructure equipment while following industry safety and best-practice standards. Skills Knowledge and Expertise Essential Criteria: Academic qualifications may include BTEC HNC/HND in an IT related subject and/or Professional qualifications in Microsoft/Microfocus or Linux environments. Relevant experience and practical knowledge of IT at work Experience of network and system management applications and tools Experience of liaising with 3rd party hardware and software suppliers Knowledge of current trends in cyber security and experience implementing security measures Solid understanding of networking concepts including TCP/IP, LAN/WAN, routing and switching, wireless networking, and network security Solid understanding of installing, configuring and supporting server operating systems including Linux and Windows Proven experience of installing software applications and automating the process Demonstrable knowledge and experience in problem, error and knowledge management analysis, resolution and delivery techniques Experience of support and wired and wireless network infrastructure Analytical approach when solving problems Ability to problem solve, either alone or within a team High degree of self-motivation Diplomacy and tact Excellent customer support skills Excellent Telephone Manner ‘Hands on’ approach and willingness to learn new skills Has a committed, positive approach to colleagues and Clients. Shows enthusiasm for all tasks and responsibilities and promotes a positive image of the Computer Services department Shows initiative for new technologies and able to apply logic and good problem solving skills when faced with new problems Able to demonstrate initiative when faced with complicated problems/scenarios Able to plan, schedule and monitor own work to meet the requirements of the customers Desirable Criteria: Fluency in Welsh Experience of the BGP routing protocol Experience of Identity management systems Experience of managed a virtual infrastructure Ability to understand, update and write command line scripts using PHP and bash Welsh Language Requirements: Welsh Oracy (Listening/Speaking) - Level 0/1 Desirable Welsh Literacy (Writing/Reading) - Level 0/1 Desirable (See detailed language descriptions attached) Persons are welcome to apply for posts in Welsh and applications made in Welsh will not be treated less favourably than an application made in English. Benefits You will receive 28 days holiday, plus bank holidays and five closure days which totals at 41 days holiday per year. You also receive an additional 4 days after 5 years service. Extremely generous pension scheme with employer contributions of 20%. Award-winning professional learning and development programme. Cycle to work scheme Free on-site car parking Online and instore retail discounts

Responsibilities

The Network Systems Administrator will provide 3rd line support for hardware and software issues, manage helpdesk calls, and conduct security reviews. They will also design and develop systems to enhance connectivity and security for staff and students.