Network Technician at Community Health System

Powell, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

0.0

Posted On

05 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Configuration, Hardware Troubleshooting, Network Security, Router Management, Switch Management, Firewall Administration, Wireless Access Points, Virtual Desktop Support, User Account Management, Linux, Windows, Technical Communication, Infrastructure Troubleshooting, Security Risk Management, Cross-functional Collaboration, Network Monitoring

Industry

Hospitals and Health Care

Description

Job Summary The Network Technician maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and peripherals. This role also supports and manages user account information, including rights, security, and system groups. Additionally, the Network Technician diagnoses, troubleshoots, and resolves issues related to virtual desktops, as well as network and server environments. Essential Functions * Manages and configures network systems to meet the organization’s needs. * Installs, configures and maintains network hardware, including but not limited to routers, switches, firewalls and wireless access points. * Performs routine maintenance on network devices and ensures proper function. * Monitors network performance, troubleshoots and diagnosis issues. * Implements and monitors security measures to ensure security of the network. * Provides support for hardware and software, installing, updating, troubleshooting network equipment. * Assists customers providing instruction on proper use of equipment. * Manages and prioritizes work orders, maintaining documentation and resolves issues timely. * Assists with setup and maintenance of user accounts, permissions and access controls. * Provides on-call and after hours support. * Performs other duties as assigned. * Maintains regular and reliable attendance. * Complies with all policies and standards. Qualifications * Associate Degree in Information Technology, Computer Science, or a related field required * Industry certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or similar networking certifications preferred * 2-4 years of experience with PC and hardware preferred Knowledge, Skills and Abilities * Ability to understand and explain complex technical information. * Ability to troubleshoot customer issues. * Verbal and written communication skills. * Knowledge of networking models, routers, firewalls, switches, Linux, Windows, and similar platforms. * Ability to implement and troubleshoot network infrastructure devices. * Knowledge and understanding of security risk management, IT security, and infrastructure. * Ability to cater to the needs of multiple stakeholders. * Troubleshooting skills of network functions such as security, servers, and routing. * Knowledge of electronics, computing systems, and software development. * Ability to work with a cross functional team. * Knowledge of various operating systems and platforms. Licenses and Certifications * CCNA - Cisco Certified Network Technician preferred or * MCDST - Microsoft Certified Desktop Support Technician preferred

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Responsibilities

The Network Technician is responsible for maintaining, troubleshooting, and repairing computer systems, network hardware, and server environments. This includes managing user accounts, configuring network devices, and providing on-call support to ensure system security and performance.