Network Technician II at Century Mold Co

Shelbyville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Administration, Hardware Support, Desktop Troubleshooting, Active Directory, Network Devices, Security Systems, Customer Service, Technical Support, Troubleshooting, Installation, Configuration, Documentation, Communication, Problem Solving, IT Projects, Collaboration

Industry

Plastics Manufacturing

Description

About the Role: The Network Technician II provides on-site technical support for Century Mold’s Shelbyville, TN facility, ensuring that all network, infrastructure, and end-user systems operate reliably and securely. This position plays a critical role in supporting production and office environments, delivering hands-on technical service while collaborating remotely with the broader IT Operations team. This is an independent, customer-facing role that combines network administration, hardware support, and desktop troubleshooting. The Network Technician II also supports and maintains local IT infrastructure projects such as camera systems, security and access control, and facility technology improvements. What You’ll Be Doing: * Provide on-site support for network infrastructure, workstations, and servers within the Shelbyville facility. * Troubleshoot and resolve network connectivity, hardware, and software issues for end-users and production systems. * Perform installation, configuration, and maintenance of network devices such as switches, wireless access points, and firewalls. * Support Active Directory user and group management, printer configuration, and system permissions. * Manage and maintain local technology assets, including physical security systems, cameras, and access control infrastructure. * Assist in the deployment and maintenance of IT projects such as hardware refreshes, system rollouts, and network upgrades. * Collaborate with remote IT Operations and Cybersecurity teams to maintain compliance with security and configuration standards. * Document configurations, network diagrams, and support procedures for local infrastructure. What You’ll Be Doing (cont’d): * Provide professional, customer-focused support to plant personnel, maintaining strong communication and follow-through. * Participate in after-hours maintenance or incident response as needed. * Travel up to 20% to support other Century Mold sites as required. * Train users in the proper use of computer tools and corporate systems as needed. We would love to hear from you if: You’re a dependable, hands-on technician who takes pride in solving problems quickly and keeping people productive. You have solid experience supporting both users and networks, with working knowledge of Windows environments, switches, wireless systems, and security devices. You’re comfortable managing your own priorities, communicating clearly with non-technical staff, and providing excellent customer service. You enjoy variety—one day fixing a VLAN configuration, the next helping a production supervisor get back online—and you thrive in a role where your skills directly keep operations running smoothly. Why You’ll Love Working for Century Mold: * We reward our employees. The salary range for this position is market competitive and is based on relevant years of experience and skills. Employees may qualify for a bonus program in addition to base salary; bonus amounts are determined based on company and individual performance. * We care about our employees’ well-being. In addition to direct compensation, we also offer a robust array of benefits to our employees; these include medical insurance, dental, vision, life insurance, as well as other great benefits to support your well-being. We also support our employees by offering 401(k) matching. The details of your position: Your Job Title will be: Principal Software Engineer Belonging to the: Information Technology Department You will report directly to: IT Director Your Employment Status: Exempt To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

The Network Technician II provides on-site technical support for network, infrastructure, and end-user systems at Century Mold’s Shelbyville facility. This role involves troubleshooting network issues, managing local IT infrastructure projects, and collaborating with remote IT teams.