Job ID: 2509238
Location: OAK RIDGE, TN, US
Date Posted: 2025-08-27
Category: Information Technology
Subcategory: Network Technician
Schedule: Full-time
Shift: Rotating
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: Yes
Description
The Network Operations Center (NOC), a multi-tenant network support team, located in Oak Ridge, Tennessee, currently has an opening for the position of Network Technician I. The NOC supports multiple client networks, in both a multi-tenant, and dedicated structures.
This role is fully remote and can be worked anywhere within the United States.

REQUIRED EDUCATION AND EXPERIENCE:

• Associate’s Degree in Computer Networking/Engineering or related field, or 1-3 years of IT experience in a Service Desk or Direct Support position
• Outstanding diagnostic, problem-solving and analytical skills
• Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
• Familiarity with the OSI and TCP/IP models and how the layers function and relate
• Understanding of the concepts and best practices of Network Security
• Knowledge in SSH and accessing network hardware and configuration via CLI
• Hands-on experience with common software and hardware
• Good written and verbal communication skills, with a focus on accurate and succinct documentation of all work performed
• Exceptional customer service skills
• Strong attention to detail
• Punctual
• Citizenship Required

Desired Skills, Experience, and Certifications:

• CompTia Security+ CE
• CompTia Network+ CE
• Cisco Certified Network Associate

SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site

Inspect LAN/WAN infrastructure and fix minor or major problems/bugs
Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network
Evaluate network performance and find ways of improvement
Test, configure, and maintain network hardware and peripheral devices
Assist End-Users is identifying and resolving network related issues
Organize and schedule upgrades and maintenance without deterring others from completing their own work
Qualifications