WHO ARE COOLR?

We’re an independent social media agency and team of creatives, social experts, content publishers and change makers.
Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world.
With 70% growth last year the agency is growing at a rapid rate but we’re only just getting started… In 2025 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond.
We have a strong platform for growth and have made great strides forward – now we really want to take things to the next level.

ABOUT THE ROLE:

We’re looking for a New Business Manager to manage our expanding
pipeline of business opportunities.
The job
Every role at Coolr plays a vital part in the work we do. Here are some of

the key areas of responsibility for this role:

• New Business Strategy & Process: Contribute to and executethe agency’s overall business development strategy, helping toshape and prioritise target accounts and sectors. Working to ‘levelup’ ways of working, efficiencies and new business processworking closely with pitch teams of up to 15 people.
• Managing RFIs and pitch development: Support the creation of bespoke proposals, presentations, and pitch materials, this could be from researching multiple different sectors and industries, to creating decks, to coordinating responses to a RFI and being part of the procurement process.
• Project Management: Provide insight, unprecedentedcommunication and support to internal teams as they developcreative concepts and strategies for new business pitches.
• Outbound Sales: Working with the team on the targeted cold outreach programme including contact planning, content marketing and tracking of performance.
• Building Strong Client Relationships: Cultivate and nurture client relationships with key decision-makers at prospective brands and serve as the main point of contact during the sales process.
• Pitch Delivery: Upholding professionalism in our approach to thefinal pitch, this may include pitch theatre, pitch team prep and thein-person pitch.
• Onboarding & Coordination: Once a pitch is won, coordinate the handover of the client to the account management team, ensuring all relevant information and insights are passed on smoothly.
• Regular Reporting: Prepare and deliver updates on new business opportunities, wins, and pipeline health to senior leadership in support of the Growth Director.
• Commercial Acumen & Scoping: Helping to liaise and supporton all project scopes and accurate cost estimates, aligning creativeconcepts with client budgets to ensure profitable campaigndelivery.

for success in this role:

• Creative & Strategic Thinking: Ability to understand clientneeds and translate them into actionable creative solutions andcampaigns.
• Project Management & Communication: Excels in helping toproject manage and lead teams on all pitch task forces andworkflows.
• Agency Experience: Has prior experience working within a socialor creative agency environment, demonstrating the ability tomanage multiple client accounts, collaborate acrossmultidisciplinary teams, and adapt to fast-paced, dynamic projectrequirements.
• Client-Facing Skills: Excellent communication and interpersonalskills, with a strong ability to build relationships and presentconfidently in front of clients.
• Pitching & Negotiation: Proven track record of creating anddelivering compelling pitches and negotiating contracts.
• Industry Knowledge: Deep understanding of the creative anddigital landscape, particularly in the social media, influencermarketing, and content creation spaces.
• Team Player: Strong collaboration skills to work effectively withcreative, strategy, and senior leadership teams.
• Proactive & Self-Motivated: Comfortable with taking theinitiative and working autonomously while maintaining high levelsof productivity and accountability.
• Resilient & Adaptable: Able to thrive in a fast-paced environmentand remain motivated