NEW ENQUIRIES TEAM LEADER – TRANSFORM PRIVATE HEALTHCARE EXCELLENCE

Are you ready to shape the future of private healthcare? We are seeking a highly motivated New Enquiries Team Leader to lead a top-tier team at one of the UK’s most prestigious private clinics.
In this pivotal role, you will be at the heart of our patient journey—overseeing every touchpoint from initial enquiry and consultation, to surgical coordination and aftercare follow-up. You’ll ensure each patient experience is seamless, personalised, and outstanding.

• Lead and inspire a high-performing team to exceed enquiry conversion and service targets
• Optimise every step of the patient journey, driving satisfaction and loyalty
• Coordinate surgical bookings and ensure flawless delivery of aftercare services
• Implement innovative solutions to enhance the patient experience
• Collaborate with senior clinical and commercial teams to drive growth and elevate service standards