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New Member Journey National Trainer at Hilton Grand Vacations

Winchester, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training Solutions, Digital Learning, Facilitator Guides, Job Aids, Process Documentation, Operational Needs, Learning Experiences, Values Reinforcement, Standardized Training, Member Experience, Collaboration, Communication, Engagement, Innovation, Quality Assurance, Sales & Marketing

Industry

Hospitality

Description

As a New Member Journey (NMJ) National Trainer you would be responsible for: Building scalable training solutions—including digital learning modules, facilitator guides, job aids, and improving process documentation—that ensures consistent execution of NMJ processes across all regions. Partnering closely with Senior Leadership, Regional Managers, Site Sales & Marketing Leaders, QA Leadership, and Training & Development to discuss operational needs and create clear, engaging, and effective learning experiences. Reinforcing Hilton Grand Vacations’ values and elevating the new member experience through high‑quality, standardized training resources. What makes Hilton Grand Vacations unique? There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together. Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.

Responsibilities

The New Member Journey National Trainer is responsible for building scalable training solutions and partnering with various leadership roles to create effective learning experiences. The role emphasizes reinforcing company values and enhancing the new member experience through high-quality training resources.