New Patient Coordinator at Cancer Specialists LLC

Jacksonville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Coordination, Insurance Verification, Financial Arrangements, Appointment Scheduling, Patient Registration, Demographic Information, Referral Management, Community Resource Assistance, Customer Service, Problem Solving, Communication, Organizational Skills, Time Management, Medical Office Experience, Billing Resolution, Pre-Authorization

Industry

Medical Practices

Description

Cancer Specialists of North Florida is recruiting for an experienced New Patient Coordinator for our busy Southpoint Office. The New Patient Coordinator is responsible to schedule all new patient appointments and test in an efficient and timely manner. Serves as a liaison between patient and medical staff. Essential duties and responsibilities include the following: * Obtains demographic and insurance information on all new patients. Obtains copy of patient’s insurance cards and current driver’s license for file. * Registers all new patients into the system. Prepares and organizes new patient charts. * Confirms patient insurance verification and eligibility on all new patients. Obtains pre-authorization of services and/or referrals. Assess patient financial requirements and advises patients and families on insurance benefits, co pays and financial obligations. * Resolves patient questions and complaints regarding insurance billing and adjusts account as necessary. * Sets up financial arrangements with patients as necessary. * Schedules new patients in computer system in accordance with physician and/or office guidelines. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel. * Obtains and enters all authorization and correspondence relating to referrals in patients charts and computer. * Schedules outpatient appointments/testing and hospital admission upon request for new patients. Obtains necessary pre-certification as required. * Handles new patient referrals, gathers necessary information, assigns the patient account number, and schedules the appointment. * As necessary, assists new patients with researching and obtaining community resources including housing, transportation, drugs and pharmaceutical supplies, and financial resources. * Follow through with patient from the initial referral and make sure all paperwork is acceptable for clinical staff. * All other duties as assigned Full-time position Location Address: 7015 A C Skinner Parkway, Jacksonville, FL 32256 Education and Experience: * High School Diploma or Equivalent * Minimum of one (1) year office experience, preferably in a medical office setting Compensation and Benefits: * Salary is commensurate with experience and qualifications Cancer Specialists of North Florida is an "EEO Employer” and “Drug Free Workplace”

Responsibilities

The New Patient Coordinator is responsible for scheduling all new patient appointments and tests efficiently while serving as a liaison between patients and medical staff. This role includes obtaining patient information, verifying insurance, and assisting with financial arrangements.