Full-time hours: Up to 40 hours per week
Job Types: Full-time, Permanent
Salary: £12.25 to £14.50 per hour (equivalent to £25,480–£30,160 per annum, depending on experience)

ABOUT US

We would like to welcome you to Foxbury Dental. We’re a fully private, purpose-built dental practice located in the heart of Husbands Bosworth offering a comprehensive range of preventive, restorative and cosmetic dental treatments for patients of all ages.
Since opening in April 2021, we have received over 1000 reviews with a 99% / 5-star feedback rating. Being a fully private practice, we have made sure our patient journey and experience is exceptional, and this really shows in how we treat our patients and the feedback we receive from them.
In addition to general dentistry, we offer Invisalign, cosmetic dentistry, dental implants (by referral) and have a special interest in orthodontics. We have the latest intra-oral camera and scanners available and have our own in house Panoramic X-ray machine.

TRAINING AND EXPERIENCE

Experience and training will be given to bring you up to speed with the Foxbury way/standard on arrival. Having the confidence and a proactive drive to help support and grow the practice is essential to this role.
Your personal development and general wellbeing are of the utmost importance to us, so much so that we will support you with ongoing training (CPD), strive to deliver a relaxing environment to work in and provide personal development reviews (PDRs) bi-annually to shape and develop your personal goals.
Job Summary
Foxbury Dental is seeking a New Patient Coordinator to join our welcoming team. This varied role combines reception duties with back office support, focusing on new patient enquiries, booking appointments, and helping to qualify leads for our growing practice.

ESSENTIAL REQUIREMENTS

• Excellent communication skills.
• Be on-time, polite and professional.
• Friendly, motivated, with a positive and flexible approach to work.
• Knows how to work within a team and ask for help when needed.
• Good organisational skills and able to support others.
• Can work with documented processes and procedures with ease.
• Being understanding and supportive with patients.
• Caring and compassionate to others around them.
• Not afraid to go the extra mile when required.
• Has and uses their own initiative to work smart and to get things done.
• A driving license, if not local to the practice.
• Good computer skills and note taking abilities.
• A calm and friendly telephone manner.
• Enjoys talking about treatment with patients.

• Greet and assist patients at reception and over the phone.
• Handle new patient enquiries, providing information and booking appointments.
• Support the team with lead qualification and follow-up.
• Maintain accurate records and update our CRM system.
• Work closely with the Practice Coordinator and Business Director to achieve monthly targets.
• Cover reception and support with other office duties as needed.