New Patient Coordinator II (Greenwood) at Orthodontic Experts LTD
Indianapolis, Indiana, United States -
Full Time


Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

18.0

Posted On

01 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Orthodontic Procedures, Digital Scanning, X-ray Imaging, Patient Records, Sterilization, Clinical Assistance, Patient Coordination, Computer Skills, Spanish Bilingualism, Case Acceptance

Industry

Hospitals and Health Care

Description
Description About us: At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve. We are looking for team members who are passionate about high-quality care and align with our Core Values: Accountability Continuous Improvement Inclusion Integrity Respect Teamwork Transparency If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply. Job Description: As a New Patient Coordinator II (NPC II), you will be set on the training path of an Orthodontic Assistant in training. Under the supervision of the orthodontist, the NPC II is responsible for learning and mastering various orthodontic procedures. They must be able to demonstrate that they are grasping the procedures and are able to perform them by making progress towards mastering the procedures and performing them independently or under the direction of the orthodontist. The NPC II will also act as a backup for the NPC role, which consists of taking records (pictures and x-rays) used for creating a treatment plan for the new patient. Duties include but are not limited to: Under the supervision of the orthodontist, the NPC II is responsible for learning and mastering the following orthodontic procedures. Assist the orthodontist during procedures, such as adjusting braces and placing orthodontic appliances. Complete Full Arch Bonding top and bottom, as well as bonding fixed retainers. Debonding Rebonding Brackets Using various digital scanners Making clear retainers Delivering expanders, space maintainers and forsus. Taking clear x-rays. Taking clear photos. Taking accurate scans for retainers. Assisting in sterilizing equipment. Maintaining clean working environment (not limited to picture & X-ray area). Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC. Assist in meeting and/or exceeding monthly and annual clinic goals. Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics. In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks. Participate in Marketing Events Completion of annual compliance training Other tasks as assigned. Requirements High School Diploma/ GED New Patient Coordinators should have the ability to work independently, and in a team setting. Computer skills New Patient Coordinators should have the ability to travel & transport self to other practice locations. Minimum 6 months Chairside experience. Bilingual - Spanish (Preferred) Working Hours/ Location: Monday – Wednesday: 8:45 AM – 5:00 PM Thursday – Friday: 6:45 AM – 3:00 PM Every other Tuesday: 10:00 AM – 6:00 PM Saturdays: Currently no Saturdays shifts however will be in the future 1001 N State Rd 135, Suite A1, Greenwood, IN, 46234 Travel availability to Lawrence and Speedway Full time Rate of pay - 18$ Benefits (for our full-time employees): Paid Training Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic) Clinical Bonuses Paid Time Off Holiday Pay Medical, Dental, Vision, and Life Insurance Accident Insurance Short-Term Disability Long-Term Disability Employee Assistance Program Health Savings Account Dependent Care Account 401(k) and matching Pet Insurance Tuition Assistance Program Identity Theft Protection MetLife MetLaw Legal Insurance Transit Reimbursement - Commuter Account Free and discounted Orthodontic Treatments
Responsibilities
The NPC II learns and masters orthodontic procedures under supervision, including bonding, debonding, and digital scanning. They also act as a backup for taking patient records and assist in meeting clinic goals through patient coordination.
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