New Patient Coordinator II (Madison) at Orthodontic Experts Management LLC

Madison, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

18.0

Posted On

24 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Orthodontic Procedures Learning, Assisting Orthodontist, Full Arch Bonding, Debonding, Rebonding Brackets, Digital Scanning, Making Clear Retainers, Delivering Expanders, Taking X-Rays, Taking Photos, Sterilizing Equipment, Maintaining Clean Environment, Treatment Coordination Handoff, Case Acceptance, Insurance Coverage Explanation, Administrative Tasks

Industry

Hospitals and Health Care

Description

Description About us: At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives. We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values: Accountability Continuous Improvement Inclusion Integrity Respect Teamwork Transparency If you’re looking to grow your career with a purpose-driven, patient-centered organization, please apply with us. Job Description: As a New Patient Coordinator II (NPC II), you will be set on the training path of an Orthodontic Assistant in training. Under the supervision of the orthodontist, the NPC II is responsible for learning and mastering various orthodontic procedures. They must be able to demonstrate that they are grasping the procedures and are able to perform them by making progress towards mastering the procedures and performing them independently or under the direction of the orthodontist. The NPC II will also act as a backup for the NPC role, which consists of taking records (pictures and x-rays) used for creating a treatment plan for the new patient. Duties include but are not limited to: Under the supervision of the orthodontist, the NPC II is responsible for learning and mastering the following orthodontic procedures: Assist the orthodontist during procedures, such as adjusting braces and placing orthodontic appliances. Complete Full Arch Bonding top and bottom, as well as bonding fixed retainers. Debonding Rebonding Brackets Using various digital scanners Making clear retainers Delivering expanders, space maintainers and forsus. Taking clear x-rays. Taking clear photos. Taking accurate scans for retainers. Assisting in sterilizing equipment. Maintaining clean working environment (not limited to picture & X-ray area). Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC. Assist in meeting and/or exceeding monthly and annual clinic goals. Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics. In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks. Participate in Marketing Events Completion of annual compliance training Other tasks as assigned. Requirements High School Diploma/ GED New Patient Coordinators should have the ability to work independently and in a team setting Computer skills Previous experience in a dental or orthodontic setting preferred This position requires travel to additional clinics for training and coverage purposes - Menomonee Falls and Beloit. Working Hours/ Location: Monday – Wednesday 8:45am – 5:00pm Thursday - Friday 6:45am – 3:00pm 2 Saturdays per month Base location: 1710 Eagan Rd , Madison, WI 53704 Benefits (for our full-time employees): Paid Training Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic) Clinical Bonuses Paid Time Off Holiday Pay Medical, Dental, Vision, and Life Insurance Accident Insurance Short-Term Disability Long-Term Disability Employee Assistance Program Health Savings Account Dependent Care Account 401(k) and matching Pet Insurance Tuition Assistance Program Identity Theft Protection MetLife MetLaw Legal Insurance Transit Reimbursement - Commuter Account Free and discounted Orthodontic Treatments

Responsibilities

The New Patient Coordinator II is primarily responsible for learning and mastering various orthodontic procedures under the orthodontist's supervision, while also acting as a backup for standard New Patient Coordinator duties like taking records.