New Patient Coordinator II (Mount Pleasant) at Orthodontic Experts Management LLC

Mount Pleasant, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

18.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Orthodontic Procedures, Patient Coordination, Digital Scanners, X-Ray Imaging, Sterilization, Teamwork, Communication, Customer Service, Insurance Knowledge, Record Keeping, Time Management, Problem Solving, Attention to Detail, Training, Marketing, Clinical Support

Industry

Hospitals and Health Care

Description

Description About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence, we are a community committed to making a difference in the lives of our patients. We are looking for the best of the best to join our team. We currently have 29 offices in the greater Chicagoland area, Wisconsin, Indiana and Indianapolis. This year we are on track to open additional offices! Our core Values consist of the following: Accountability Continuous Improvement Inclusion Integrity Respect Teamwork Transparency Job Description: As a New Patient Coordinator II (NPC II), you will be set on the training path of an Orthodontic Assistant in training. Under the supervision of the orthodontist, the NPC II is responsible for learning and mastering various orthodontic procedures. They must be able to demonstrate that they are grasping the procedures and are able to perform them by making progress towards mastering the procedures and performing them independently or under the direction of the orthodontist. The NPC II will also act as a backup for the NPC role, which consists of taking records (pictures and x-rays) used for creating a treatment plan for the new patient. Duties include but are not limited to: Under the supervision of the orthodontist, the NPC II is responsible for learning and mastering the following orthodontic procedures. Assist the orthodontist during procedures, such as adjusting braces and placing orthodontic appliances. Complete Full Arch Bonding top and bottom, as well as bonding fixed retainers. Debonding Rebonding Brackets Using various digital scanners Making clear retainers Delivering expanders, space maintainers and forsus. Taking clear x-rays. Taking clear photos. Taking accurate scans for retainers. Assisting in sterilizing equipment. Maintaining clean working environment (not limited to picture & X-ray area). Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC. Assist in meeting and/or exceeding monthly and annual clinic goals. Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics. In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks. Participate in Marketing Events Completion of annual compliance training Other tasks as assigned. Requirements High School Diploma/ GED New Patient Coordinators should have the ability to work independently and in a team setting Computer skills Previous experience in a dental or orthodontic setting preferred Working Hours/ Location/Pay: Monday – Wednesday 8:45am – 5:00pm Thursday - Friday 6:45am – 3:00pm 2 Saturdays per month Base location: 1101 S. Green Bay Rd Mount Pleasant, WI 53406 Rate of pay : $18.00 This position requires travel to additional clinics for training and coverage purposes - Hales Corners and Menomonee Falls Benefits (for our full-time employees): Paid Training Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic) Clinical Bonuses Paid Time Off Holiday Pay Medical, Dental, Vision, and Life Insurance Accident Insurance Short-Term Disability Long-Term Disability Employee Assistance Program Health Savings Account Dependent Care Account 401(k) and matching Pet Insurance Tuition Assistance Program Identity Theft Protection MetLife MetLaw Legal Insurance Transit Reimbursement - Commuter Account Free and discounted Orthodontic Treatments

Responsibilities

The New Patient Coordinator II is responsible for learning and mastering various orthodontic procedures under the supervision of the orthodontist. They will assist in patient care, including taking records and ensuring patient case acceptance.