New Patient Coordinator (Munster) at Orthodontic Experts LTD

Munster, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

17.0

Posted On

27 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

X-ray Imaging, Patient Records, Digital Scanning, Sterilization, Patient Coordination, Insurance Knowledge, Bilingual Spanish, Computer Skills, Patient Greeting, Case Acceptance

Industry

Hospitals and Health Care

Description

Description About us: At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve. We are looking for team members who are passionate about high-quality care and align with our Core Values: Accountability Continuous Improvement Inclusion Integrity Respect Teamwork Transparency If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply. Job Description: You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient. Duties include but are not limited to: Taking clear x-rays. Taking clear photos. Taking accurate scans for retainers. Assisting in sterilizing equipment. Maintaining clean working environment (not limited to picture & X-ray area). Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC. Assist in meeting and/or exceeding monthly and annual clinic goals. Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics. In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks. Participate in Marketing Events Other tasks as assigned. Requirements High School Diploma/ GED New Patient Coordinators should have the ability to work independently, and in a team setting. Computer skills New Patient Coordinators should have the ability to travel & transport self to other practice locations. Minimum 6 months Chairside experience. Bilingual - Spanish Working Hours/ Location: Monday – Wednesday 8:45am – 5:00pm Thursday & Friday 6:45am – 3:00pm 2 Saturdays per month Two 9:45am-6:00pm shifts per month 545 Ridge Rd, Munster, IN 46321 Travel required to Merrillville, Portage and Homewood clinics for coverage Full time Rate of pay - $17/hour Benefits (for our full-time employees): Paid Training Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic) Clinical Bonuses Paid Time Off Holiday Pay Medical, Dental, Vision, and Life Insurance Accident Insurance Short-Term Disability Long-Term Disability Employee Assistance Program Health Savings Account Dependent Care Account 401(k) and matching Pet Insurance Tuition Assistance Program Identity Theft Protection MetLife MetLaw Legal Insurance Transit Reimbursement - Commuter Account Free and discounted Orthodontic Treatments

Responsibilities

Greet new patients and capture necessary clinical records, including x-rays, photos, and scans for treatment planning. Coordinate with the Treatment Coordinator to facilitate case acceptance and provide general information on payment and insurance options.